How to add or update a payment method

To add or update your payment method for Netflix, follow the steps based on how you pay for Netflix:

  1. Go to the Manage payment info page (payment methods cannot be managed within the Netflix app, unless the app was downloaded from the Samsung Galaxy store).

  2. Select the Update button next to the payment method you want to update.

  3. Select + Add Payment Method to add a new payment method.

Adding more than one payment method

This feature is not available in all countries.

The Preferred badge will display next to your default payment method for Netflix.

  • If you have redeemed a Netflix gift card, the gift card balance will be consumed first before the Preferred payment method is charged.

Any additional payment methods on your account will be used as backup payment methods. Backup payment methods will only be charged if your Preferred payment method is declined.

Note: Not all payment methods can be used as backup payment methods.

To change your Preferred payment method:

  1. Select the three dots to the right of the Update button on the payment method you want to make Preferred.

  2. Select Make Preferred.

To remove additional payment methods:

  1. Select the three dots to the right of the Update button on the payment method you want to remove.

  2. Select Remove.

  3. See How to remove payment methods from your account for more info.

If you are billed through a partner package, you may need to add a secondary payment method to make additional purchases, such as extra members.

This feature is not available in all countries.

To add a secondary payment method:

You may be prompted to add a secondary payment method when you purchase additional features.

If you want to add a secondary payment method without making a purchase:

  1. Go to your Account page and select Add Payment Method.

    1. If you don't see this option, you are not eligible to add a secondary payment method for additional purchases. To check if your package provider allows for additional purchases, search Help Center for "Using Netflix with a (Provider name)> Package".

To update your secondary payment method:

  1. Go to the Manage payment info page (payment methods cannot be managed within the Netflix app, unless the app was downloaded from the Samsung Galaxy store).

  2. Select the Update button next to the payment method you want to update.

  3. Select + Add Payment Method to add a new payment method.

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