How to add or update a payment method

Netflix-billed members can add or update payment methods with the following steps:

Note: If Netflix is included in a package or package add-on, please visit the provider's website to update this information.

  1. Go to the Manage payment info page (payment methods cannot be managed within the Netflix app, unless the app was downloaded from the Samsung Galaxy store).

  2. Update your payment method by selecting the Update button next to it.

  3. Add a new payment method by selecting + Add Payment Method.

Adding more than one payment method

The Preferred badge will display next to the default payment method for your monthly Netflix subscription.

Note: If you have redeemed a Netflix gift card, the gift card balance will be consumed first before the Preferred payment method will be charged.

Any additional payment methods on your account will be used as backup payment methods. Backup payment methods will only be charged if your Preferred payment method is declined.

Note: Not all payment methods can be used as backup payment methods.

To change your Preferred payment method:

  1. Select the three dots to the right of the Update button on the payment method you want to make Preferred.

  2. Select Make Preferred.

To remove additional payment methods:

  1. Select the three dots to the right of the Update button on the payment method you want to remove.

  2. Select Remove.

  3. See How to remove payment methods from your account for more info.

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