Netflix Error U7353-5101

If you experience the error code U7353-5101 on your Windows computer or tablet, often accompanied by the following message:

Oops, something went wrong...
We're having trouble playing this title at the moment. Please try again later or select another title.

it typically points to information stored on the device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Reset the Netflix App
Resetting the Netflix app will delete any titles you have downloaded to the device.
  1. Select the Windows menu icon from the lower left corner.

  2. Use your keyboard to type apps & features.

  3. Select Apps & features from the search results.

  4. Select Netflix.

  5. Select Advanced Options.

  6. Select Reset.

  7. Select Reset again to confirm.

  8. Try Netflix again.