Android Error 15001
If you experience the Android Error 15001 after opening the Netflix app, try the troubleshooting steps below.
- Click the Menu button.
- Select Settings.
- Select Date and Time.
- Make sure Automatic is checked.
Download any pending software updates on your device
- Navigate to Settings.
- Under System, choose About Tablet.
- Select System Updates.
Restart the device by powering it completely off for about 15 seconds, then power it back on and attempt to stream again. This will cause the existing network connection to the device to be refreshed once power is restored. If the previous step was unsuccessful, restarting the device is often enough to restore your ability to connect to our service.
Be sure that the device is turned completely off, or even unplugged, if possible -- it's much more effective at refreshing the device's network connection than putting the device into standby or "sleep" mode.