Netflix Error W8106-154

If you experience the error code W8106-154 on your Windows 8 computer or tablet, it typically points to information stored on the device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Verify your Netflix account is up to date

Go to and ensure there are no banners or notifications that indicate a problem with the account. If necessary, update your account, then sign out and back in to your Netflix account and attempt to stream again.

Sign out of Netflix

  1. Swipe from the right side of the screen to open the Charms bar.

  2. Select the Settings option.

  3. Select Sign Out from the Settings menu.

  4. Select Sign Out again to confirm.

  5. Open the Netflix app and sign back in.

  6. Try Netflix again.