How does Netflix work?

Netflix Free Trial and Billing

How does the Free Trial work?

Try us free for 1 month! You'll be able to instantly watch unlimited movies and TV show episodes over the Internet on your TV via a PS3, Wii, Xbox 360, or any other Netflix enabled device. You can also watch instantly on your computer!

If you enjoy your Netflix trial, do nothing and your membership will automatically continue for as long as you choose to remain a member. Netflix membership is a month-to-month subscription that begins at sign up. You can easily cancel anytime, online, 24 hours a day. There are no long-term contracts or cancellation fees. Just sign up to get started!

How does Netflix billing work?

If you choose to remain a member of Netflix, you'll be billed once per month on the date that you originally signed up. More information about billing can be found in our article about how Netflix charges your account.

Watching Netflix

What can I use to stream Netflix?

You can watch instantly from any Internet-connected device that offers a Netflix app, such as a computer, gaming console, DVD or Blu-ray player, HDTV, set-top box, home theater system, phone or tablet. These devices are manufactured and sold by device manufacturers. For a more detailed list of devices, see our Netflix-ready Devices page.

What's the selection like?

We have thousands of movies and TV show episodes available to watch instantly right on your TV via any device that streams Netflix, including PS3, Wii, Xbox 360, and your computer. There are never any commercials no matter how much you watch, and you can pause, rewind, fast forward or re-watch as often as you like. It's really that easy!

Can I stream Netflix in HD?

Yes! Many Netflix titles are available in HD. The picture quality while streaming movies and TV shows may vary from computer to computer and device to device. Picture quality may be affected by a variety of other factors, such as your location, the bandwidth available through and/or speed of your Internet connection.

Streaming in HD uses more bandwidth than streaming in standard definition. Please check with your Internet provider for information on possible Internet data overage charges, as you are responsible for all Internet access charges. You can Manage Bandwidth Usage -- the amount of data you use while streaming -- by adjusting the video quality of your instant watching experience. Simply visit the Your Account link on the website to change your video quality settings.

How many devices can I use Netflix on at the same time?

The number of devices that may be allowed to instantly watch simultaneously will depend on your membership plan. To see the details of your membership plan, go to "change plan information" in the Your Account page.

How does the Netflix app work?

Netflix streaming software enables you to instantly watch content from Netflix through any Internet-connected device that offers the Netflix app. The software may vary by device and medium, and functionality may also differ between devices. For example, this software may be embedded in a Netflix ready device or we may offer this software as an app to be downloaded onto a device such as the Apple iPad. The use, warranties and limitations of this software is governed by our Terms of Use.

Where is Netflix available?

Members with a streaming-only plan will be able to watch instantly through the Netflix service from the regions listed below. The movies and TV shows that are available to stream may vary by location, and will change from time to time.

REGIONS WHERE NETFLIX IS AVAILABLE
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Australian Antarctica
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin (Dahomey)
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Brazil
British Guyana
British Indian Ocean Territory
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso (Upper Volta)
Burundi
Cambodia (Kampuchea)
Cameroon
Canada
Cape Verde Islands (Cabo Verde)
Cayman Islands
Central African Republic
Chad
Chile
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of Congo
Denmark
Djibouti Republic
Dominica
Dominican Republic
East Timor (Timor-Leste)
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fijian Islands
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Haiti
Heard Island and McDonald Islands
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle Of Man
Israel
Italy
Ivory Coast (Cote d'Ivoire)
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar (Burma)
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Réunion
Romania
Russian Federation
Rwanda
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts And Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent And The Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Korea (Republic of Korea)
South Sudan
Spain
Sri Lanka (Ceylon)
Sudan
Suriname
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tokelau Islands
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks And Caicos Islands
Tuvalu
U.S. Virgin Islands (St. Croix, St. John, St. Thomas)
Uganda
Ukraine
United Arab Emirates
United Kingdom (Great Britain)
United States
United States Minor Outlying Islands (Baker Island, Midway Atoll, Wake Island)
Uruguay
Uzbekistan
Vanuatu (New Hebrides)
Vatican City (Holy See)
Venezuela
Vietnam
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

System Requirements

How do I watch Netflix on my computer?

To begin watching movies and TV shows from your Windows or Mac computer:

  1. Open an Internet browser and go to www.netflix.com.
  2. Sign in to your Netflix account.
  3. Select a title to play.

If you do not already have the Microsoft Silverlight plug-in installed, you may be prompted to download and install the free plug-in for your web browser. Just follow the instructions to get started.

For detailed installation instructions and system requirements, see the Netflix system requirements for HTML5 Player and Silverlight page.

How fast does my Internet need to be?

The minimum required connection speed is 0.5 megabits per second, but you may want a faster connection for improved video quality (as described in our Internet Connection Speed Recommendations).

While Watch Instantly works with many different levels of broadband, the speed and bandwidth of your broadband Internet connection may impact your viewing experience. Netflix streams a small amount of data as a buffer each time you start a movie or TV show. Frequently starting and stopping movies or TV shows will result in a minor increase in the amount of data Netflix streams to you per hour. In most cases, this will be less than a few minutes' worth.

Netflix is a streaming service -- movies and TV show episodes are streaming over the Internet, not being downloaded, so you must be connected to the Internet throughout your Watch Instantly experience.