How does Netflix work?
Netflix Free Trial and Billing
How does the Free Trial work?
Try us free for 1 month! You'll be able to instantly watch unlimited movies and TV show episodes over the Internet on your TV via a PS3, Wii, Xbox 360, or any other Netflix enabled device. You can also watch instantly on your computer!
If you enjoy your Netflix trial, do nothing and your membership will automatically continue for as long as you choose to remain a member. Netflix membership is a month-to-month subscription that begins at sign up. You can easily cancel anytime, online, 24 hours a day. There are no long-term contracts or cancellation fees. Just sign up to get started!
How does Netflix billing work?
If you choose to remain a member of Netflix, you'll be billed once per month on the date that you originally signed up. More information about billing can be found in our article about how Netflix charges your account.
What can I use to stream Netflix?
You can watch instantly from any Internet-connected device that offers a Netflix app, such as a computer, gaming console, DVD or Blu-ray player, HDTV, set-top box, home theater system, phone or tablet. These devices are manufactured and sold by device manufacturers. For a more detailed list of devices, see our Netflix-ready Devices page.
What's the selection like?
We have thousands of movies and TV show episodes available to watch instantly right on your TV via any device that streams Netflix, including PS3, Wii, Xbox 360, and your computer. There are never any commercials no matter how much you watch, and you can pause, rewind, fast forward or re-watch as often as you like. It's really that easy!
Can I stream Netflix in HD?
Yes! Many Netflix titles are available in HD. The picture quality while streaming movies and TV shows may vary from computer to computer and device to device. Picture quality may be affected by a variety of other factors, such as your location, the bandwidth available through and/or speed of your Internet connection.
Streaming in HD uses more bandwidth than streaming in standard definition. Please check with your Internet provider for information on possible Internet data overage charges, as you are responsible for all Internet access charges. You can Manage Bandwidth Usage -- the amount of data you use while streaming -- by adjusting the video quality of your instant watching experience. Simply visit the Your Account link on the website to change your video quality settings.
How many devices can I use Netflix on at the same time?
The number of devices that may be allowed to instantly watch simultaneously will depend on your membership plan. To see the details of your membership plan, go to "change plan information" in the Your Account page.
How does the Netflix app work?
Where is Netflix available?
Members with a streaming-only plan will be able to watch instantly through the Netflix service from the regions listed below. The movies and TV shows that are available to stream may vary by location, and will change from time to time.
|REGIONS WHERE NETFLIX IS AVAILABLE|
Antigua and Barbuda
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
British Indian Ocean Territory
British Virgin Islands
Burkina Faso (Upper Volta)
Cape Verde Islands (Cabo Verde)
Central African Republic
Cocos (Keeling) Islands
Democratic Republic of Congo
East Timor (Timor-Leste)
Heard Island and McDonald Islands
Isle Of Man
Ivory Coast (Cote d'Ivoire)
Lao People's Democratic Republic
Northern Mariana Islands
Papua New Guinea
Republic of the Congo
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts And Nevis
Saint Pierre and Miquelon
Saint Vincent And The Grenadines
Sao Tome and Principe
South Georgia and the South Sandwich Islands
South Korea (Republic of Korea)
Sri Lanka (Ceylon)
Trinidad and Tobago
Turks And Caicos Islands
U.S. Virgin Islands (St. Croix, St. John, St. Thomas)
United Arab Emirates
United Kingdom (Great Britain)
United States Minor Outlying Islands (Baker Island, Midway Atoll, Wake Island)
Vanuatu (New Hebrides)
Vatican City (Holy See)
Wallis and Futuna
How do I watch Netflix on my computer?
To begin watching movies and TV shows from your Windows or Mac computer:
- Open an Internet browser and go to www.netflix.com.
- Sign in to your Netflix account.
- Select a title to play.
If you do not already have the Microsoft Silverlight plug-in installed, you may be prompted to download and install the free plug-in for your web browser. Just follow the instructions to get started.
For detailed installation instructions and system requirements, see the Netflix system requirements for HTML5 Player and Silverlight page.
How fast does my Internet need to be?
The minimum required connection speed is 0.5 megabits per second, but you may want a faster connection for improved video quality (as described in our Internet Connection Speed Recommendations).
While Watch Instantly works with many different levels of broadband, the speed and bandwidth of your broadband Internet connection may impact your viewing experience. Netflix streams a small amount of data as a buffer each time you start a movie or TV show. Frequently starting and stopping movies or TV shows will result in a minor increase in the amount of data Netflix streams to you per hour. In most cases, this will be less than a few minutes' worth.
Netflix is a streaming service -- movies and TV show episodes are streaming over the Internet, not being downloaded, so you must be connected to the Internet throughout your Watch Instantly experience.