How to cancel Netflix

You can cancel your Netflix account at any time.

This is the only way to cancel your account and end your membership. Signing out of your account or deleting the Netflix app doesn't cancel your account.

When membership charges stop

You won't be charged again unless you restart your account. If you cancel with time left in your billing period, you can use Netflix until the account cancels automatically at the end of the billing period.

If you don't see an option to cancel

If you don't see the cancellation option in your account, you'll need to cancel the account with your billing company. On your Account page, you'll see either a link to guide you through the cancellation process with your billing company, or instructions to contact your billing company to cancel.

Canceling before end of billing period

If you cancel with time left in your billing period, you can use Netflix until end of the billing period. To see when your account will close, check your billing details.

Canceling when account is on hold

If there's a hold on your account, it will close immediately when you cancel.

Canceling if you have a gift card or promotional balance

After you cancel, you can continue to use Netflix for as many months of service that the remaining balance of your Netflix gift card or promotion covers. Once your balance runs out, you won't be able to use Netflix.

Rejoining Netflix

You can restart your Netflix account at any time.

We keep your Viewing Activity for 10 months after your account closes, so it will be available if you restart within that time. Also available for 10 months are:

  • Your recommendations

  • Ratings

  • Account details

  • Gameplay history

  • Game saves (though for games that don't support cloud saves, the game and game data must still be installed on the device it was played on)

Preventing others from restarting your account

To make sure that no one in your household can restart Netflix without your permission, we recommend that you change your password after canceling your membership, making sure to check the box that says Sign out of all devices. This will change your current password and sign out any devices where your account may still be signed in.

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