How do I cancel Netflix?

We hate to see you go, but if you need to cancel your membership, all you need to do is click the Cancel Membership button on your Account page.

If you're a member in the US, you can also cancel your DVD plan from your Account page.

Questions about cancellation

What happens if I cancel Netflix early?

If you cancel early, you can continue to watch Netflix until your account automatically closes at the end of your current billing period — even if you're on a free trial.

To see when your account will close, click the Billing details link on your Account page.

Will I have to start all over if I restart my Netflix account?

We'll keep your Viewing Activity for 10 months after your account closes, so if you decide to come back during that time, you can pick up right where you left off.

Your recommendations and ratings will also be saved for 10 months, and if you were receiving DVDs from us, we'll save your Queue for 10 months after your account closes as well.

If I cancel Netflix, will I be charged?

You will not see any more membership charges unless you restart your account. If you cancel with time left in your billing period, we'll let you stream until the account cancels automatically.

If you were receiving DVDs or Blu-ray discs by mail, they must be returned to Netflix within 7 days of closing your account to avoid charges for the discs.

What happens if I cancel Netflix and my account is on hold?

Your account will be closed immediately and you will no longer be able to watch Netflix. You will not be charged for any subsequent months of service.

What happens if I cancel Netflix and I have a Gift Card or promotional balance on my account?

Your account will be cancelled once your Netflix Gift Card or promotional balance has been completely consumed. After your cancellation request, you'll be able to continue streaming for as many months of service as you have left on your Netflix Gift Card or promotional balance. Once your balance runs out, your cancellation will go into effect and you will no longer be able to stream.

Can I rejoin if I cancel Netflix?

Definitely! We'd love to have you back, so whenever you're ready, just restart your Netflix account from your Account page.

I don't see the option to cancel on my Account page. What should I do?

If you don't see an option to cancel your account on netflix.com, you must cancel through your billing partner. On your Account page, you will see either a link to guide you through the cancellation process with your billing partner, or instructions to contact your billing provider to cancel.

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