Netflix says 'There was a problem with this download. (DLST.N1010)'

If you see an error on your Android phone or tablet that says

There was a problem with this download. (DLST.N1010)

It typically points to information stored on the device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Clear the Netflix app data
Clearing the Netflix app data will remove any TV shows and movies downloaded on your device and sign you out of your account.
  1. Tap and hold the Netflix app icon, then tap App info.

  2. Tap Storage & cache > Clear storage > OK.

  3. Try Netflix again.

The steps to clear an app's data might be different for your device. To get steps for your device, check the manual that came with it or get help from the manufacturer.

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