Sometimes anti-virus software such as Webroot, Kaspersky, Immunet, or Intego VirusBarrier can interfere with the player Netflix uses to play movies and TV shows.
- Disable your anti-virus software and play your movie or TV show again.
- If a movie or TV show resumes after disabling your anti-virus software, this may indicate that the software could be outdated or unintentionally preventing the Netflix service from playing.
If you continue to see the error, there may be additional configuration settings within your browser settings preventing you from watching a movie or TV show. While trying to watch from a different browser you may not see these specific configuration issues. Please reach out to your anti-virus software manufacturer or a trusted IT professional for assistance with these issues.