Netflix says 'This device is not supported by the app.'
If you see an error on your Android device that says
This device is not supported by the app.
It typically means that an out-of-date version of the Netflix app has been installed on your device. Follow the troubleshooting steps below to resolve the issue.
Reinstall the Netflix app
If you uninstall Netflix, any TV shows or movies you've downloaded on your device will be removed. You'll also be signed out of your account. Be sure to have your password on hand.
From your Android phone or tablet, open the Netflix page in the Play Store.
Tap Uninstall, then Install.
Try Netflix again.