Using Netflix on your Android phone or tablet

Welcome to Netflix on your Android phone or tablet! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features

Netflix is available on Android phones and tablets running Android 2.3 or later. The current version of the Netflix app requires Android version 4.4.2 or later.

Devices running earlier versions of Android OS (as well as the Samsung Galaxy 10.1" Tablet) will be prompted to download a compatible, earlier version of the Netflix app. To download Netflix on your Samsung Galaxy 10.1" Tablet (Model Number: GT-P7500), follow these instructions.

For a list of supported devices, see Google Play's Supported Devices article.

The app will request permission to use your device's microphone since the Netflix app allows you to call customer support directly.

Netflix streaming features on supported devices include:

Supported Regions:
Netflix is available on Android phones and tablets in all regions where the Netflix service is available.

Navigation:
Search for titles by tapping the magnifying glass in the upper right corner. You can also scroll through rows of recommended genres on the home screen, or browse all genres from the menu in the upper left corner. To fast forward and rewind, tap anywhere on the screen, then slide your finger along the progress bar to skip backward and forward through the title. Press the back button to exit the movie. Tap the stars to rate a title.

Resolution:
Android phones and tablets currently support streaming in 480p.

Netflix HD playback is available on select Android devices. See our "Netflix in HD" tab for more information.

Subtitles & Alternate Audio:
During playback, press the Subtitles and Alternate Audio icon at the top of the screen to configure subtitles and alternate language audio.

Downloads:
Download select titles to watch when you can't be online. See our article about downloads to learn more.

*Because the Android OS is found on a very wide variety of devices and not all of them offer the same capabilities, certain devices are not able to use the download feature. If you have downloaded the latest version of the Netflix app and are not able to use downloads, you will need to use a different device to use this feature.

Set up Netflix

To connect your Android phone or tablet to your Netflix account, make sure you are on the Home screen and follow the steps below.

Note: The steps may vary slightly depending on if the device was customized by you or the device manufacturer. Netflix is compatible with Android devices running Android version 2.2 or later. The current version of the Netflix app requires Android version 4.4.2 or later.

If you have any trouble with the steps below, visit your Android device manufacturer's website.

  1. Tap the Play Store app.
  2. Tap the magnifying glass in the upper right corner.
  3. Search for Netflix.
  4. Tap the Netflix app in the list.
  5. Tap Free and then OK.
  6. The installation is complete when the notification bar at the top of the screen displays "Successfully Installed Netflix."
  7. Exit the Play Store.
  8. Find and launch the Netflix app.
  9. Enter your Netflix email and password.

Your device is now connected to your Netflix account. Enjoy!

Having trouble downloading Netflix?

If you're having trouble downloading the Netflix app on your device, it may be due to an issue with your Internet connection. Please visit Troubleshooting Network Connection Issues for help resolving this issue.

If you're seeing a specific error message when attempting to download Netflix to your device, you may need to reach out to the device manufacturer for further assistance.

Sign out of Netflix

To sign out of the Netflix account on your device, follow the steps below.

  1. Launch the Netflix app.
  2. Select the Menu icon. This will either appear as in the upper left corner or in the upper right corner.
  3. Select Sign Out.
  4. Confirm that you would like to sign out of your account.

If you do not see the sign out option in the menu:

  1. Scroll to the bottom of the Netflix app.
  2. Select Account or Sign Out.

*Signing out of your Netflix account will remove any titles you have downloaded through the app.

If you use Google's SmartLock feature to save passwords to your Google account, you may also need to remove your Netflix credentials from Smartlock. Visit Google's support article on this topic to learn more. 

Netflix in HD

Netflix is available in HD on the Android tablets below.
Note: Devices must run the latest firmware for HD playback to work properly.

  • Acer Predator 8 (GT-810)
  • Acer Iconia Tab 10 (A3-A30)
  • Amazon Fire HD 8" 2016 (KFGIWI)
  • Asus Zenpad S8 (P01MA, P01M)
  • Asus Zenpad 10 (P023, P021, P01T)
  • Asus ZenPad Z8 for Verizon (VZW_P008)
  • Dell Venue 8 7840 (Requires Android 5.0+)
  • Google Nexus 7 2013
  • Google Nexus 9 (requires Android 6.0)
  • Google Pixel C
  • Lenovo Yoga 3 Pro (YT3-X90F, YT3-X90L, YT3-X90X)
  • Nvidia Shield Portable
  • Nvidia Shield Tablet
  • Nvidia Shield Tablet K1
  • Nvidia Tegra Note 7
  • Samsung Galaxy Tab S 8.4 (SM-T700, SM-T701, SM-T702, SM-T705, SM-T707)*
  • Samsung Galaxy Tab S 10.5 (SM-T800, SM-T801, SM-T802, SM-T805, SM-T807)*
  • Samsung Galaxy Tab S2 (SM-T710, SM-T715, SM-T715C, SM-T715Y, SM-T715N0, SM-T810, SM-T815, SM-T815C, SM-T815Y, SM-T815N0, SM-T817, SM-T817A, SM-T817V, SM-T817W, SM-T817P, SM-T817T, SM-T817R4)
  • Samsung Galaxy View (SM-T670, SM-T677, SM-T677A, SM-T677V)

Netflix is available in HD on the Android phones below.
Note: Devices must run the latest firmware for HD playback to work properly.

  • Asus Zenphone 2 (Z00AD, Z00ADA, Z00ADB, Z00ADC)
  • Asus ZenFone 3 Ultra (ASUS_A001)
  • Asus Zenphone Zoom (Z00XS)
  • Google Nexus 6
  • Google Nexus 5X
  • Google Nexus 6P
  • Google Pixel and Pixel XL
  • HTC One A9 (One A9U)
  • HTC Butterfly 3 (B830X)
  • LG G3 (D850, D851, D855, LS990, US990, VS985)
  • LG V20 (VS995, LG-H918, LG-LS997, LG-US996, LG-H910, LGV34, LG-F800S, LG-F800K, LG-F800L, LG-H990N, LG-H990TR, LG-H990T, LG-H990ds, LG-H990, LG-H915, LG-H910PR)
  • Motorola DROID Turbo (XT1254)
  • Motorola DROID Turbo 2 (XT1585)
  • Motorola Moto X 2014 (XT1092, XT1093, XT1095, XT1096, XT1097)
  • Samsung Galaxy Note 4 (SM-N910A, SM-N910P, SM-N910T, SM-N910V, SM-N910R4)
  • Samsung Galaxy Note 5 (SM-N920C, SM-N9208, SM-N920I, SM-N920G, SM-N920A, SM-N920W8, SM-N920T, SM-N920V, SM-N920P, SM-N920R4, SM-N920R6, SM-N920R7)
  • Samsung Galaxy Note 7 (SM-N930A, SM-N930V, SM-N930P, SM-N930T, SM-N930R4, SM-N930R6, SM-N930U, SM-N930R7, SM-N930W8, SM-N9300, SC-01J, SCV34, SM-N930F)
  • Samsung Galaxy S6 (SM-G920T, SM-G920T1, SM-G920P, SM-G920R6, SM-G920R7, SM-G920R4, SM-G920V, SM-G920I, SM-G920F, SM-G9208, SM-G920W8, SM-G920A, SM-G920AZ)
  • Samsung Galaxy S6 Edge (SM-G925T, SM-G925P, SM-G925R6, SM-G925R7, SM-G925R4, SM-G925V, SM-G925I, SM-G925F, SM-G9250, SM-G925W8, SAMSUNG-SM-G925A)
  • Samsung Galaxy S6 Edge+ (SM-G928F, SM-G928C, SM-G9287C, SM-G928I, SM-G928G, SM-G928A, SM-G928W8, SM-G928T, SM-G928V, SM-G928P, SM-G928R4)
  • Samsung Galaxy S7 (SM-G930P, SM-G930T, SM-G930A, SM-G930AZ, SM-G930U, SM-G930R7, SM-G930R6, SM-G930T1, SM-G930R4, SM-G930V, SM-G891A)
  • Samsung Galaxy S7 Edge (SM-G935P, SM-G935T, SM-G935A, SM-G935U, SM-G935R4, SM-G935V)
  • Sony Xperia X (F5121, F5122)
  • Sony Xperia X Compact (F5321, SO-02J)
  • Sony Xperia X Performance (F8131, F8132, SO-04H, 502SO, SOV33)
  • Sony Xperia XZ (F8331, F8332, SO-01J, 601SO, SOV34)
  • Sony Xperia Z5 (SO-01H, E6603, E6633, E6653, E6683, SOV32, 501SO, SO-03H, E6833, E6853, E6883, SO-02H, E5803, E5823)

Having a problem? Visit Troubleshoot Streaming Issues on your Android device for help.