Netflix says 'This title is not available to watch instantly.'

This title is not available to watch instantly. Please try another title.

This error happens when an issue with data stored on your device stops Netflix from playing.

To fix the problem, follow the steps for your device.

TV or streaming device

Restart the Netflix app

  1. On the error screen, select Exit or More Details > Exit Netflix.

  2. Open Netflix, then try again.

Sign out of Netflix

  1. Go to the Netflix home screen, then go left to open the menu.

  2. Go to the bottom of the menu, then go right and select Get Help.

  3. Select Sign out.

  4. Sign back in, then try Netflix again.

If your device is on an error screen:

  1. Select More Details.

  2. Select Sign out or Reset.

  3. Sign back in, then try Netflix again.

If you can't find Get Help or Sign out:

  1. Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

  2. On the menu that appears, select Sign out, Reset, or Deactivate.

Android phone or tablet

Update the Netflix app

If you're on your Android phone or tablet, open the Netflix page in the Play Store, then tap Update.

You can also update the Netflix app with these steps:

  1. Open the Play Store app. If you don't have it, you might need to fix an issue with the Play Store.

  2. In the Search bar, type "Netflix."

  3. In the list, tap the Netflix app. If you can't find the Netflix app, follow the steps in this article instead.

  4. Tap Update. If you don't see this option, the app is already up to date.

Sign out of Netflix

  1. Open the Netflix app.

  2. In the lower right, tap My Netflix .

  3. In the upper right, tap the Menu .

  4. Tap Sign Out , then tap Sign Out to confirm.

  5. Sign back into your Netflix, then try again.

iPhone or iPad

Update the Netflix app

  1. Go to the home screen, then tap App Store.

  2. Tap Search, and enter "Netflix".

  3. In the list, find and tap Netflix, then tap Update. You may need to enter your Apple ID password. If you forgot it, follow Apple's steps to reset it.

  4. When the update is done, try Netflix again.

Sign out of Netflix

  1. Open the Netflix app.

  2. In the lower right, tap My Netflix .

  3. In the upper right, tap the Menu more icon.

  4. Tap Sign Out sign out icon, then tap Sign Out to confirm.

  5. Sign back into your Netflix, then try again.

Computer

Update your web browser

Go to Netflix supported browsers to update your web browser or get a different browser.

Sign out of Netflix

  1. From the Netflix home screen, place your cursor over your profile icon at the upper right corner of the page.

  2. Select Sign out of Netflix.

  3. Sign back in and try Netflix again.

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