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Netflix says 'This title is not available to watch instantly.'

This title is not available to watch instantly. Please try another title.

This error happens when an issue with data stored on your device stops Netflix from playing.

To fix the problem, follow the steps for your device.

  1. On the error screen, select Exit or More Details > Exit Netflix.

  2. Open Netflix, then try again.

  1. Go to the Netflix home screen and press the back button on your remote to get to the menu.

  2. If the menu is at the top: Go left to your profile icon, select Get Help, then Sign out, then select Yes.

    If the menu is on the left: At the bottom, select Get Help, then Sign out, then select Yes.

  3. Sign back in and try Netflix again.

If your device is on an error screen:

  1. Select More Details.

  2. Select Sign out or Reset.

  3. Sign back in and try Netflix again.

If you can't find Get Help or Sign out:

  1. Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

  2. On the menu that appears, select Sign out, Reset, or Deactivate.

Note: If you have an Apple TV, follow these steps to sign out instead.

  1. From your Android phone or tablet, open the Netflix page in the Play Store.

  2. Tap Update.

    "Update” button for Netflix being tapped on Android phone.

Note: If you don't see this option, your app is already up-to-date.

Troubleshooting

  1. Open the Netflix app.

  2. In the lower right, tap My Netflix.

  3. In the upper right, tap the Menu.

  4. Tap Sign Out, then tap Sign Out to confirm.

  5. Sign back into your Netflix, then try again.

  1. Go to the home screen, then tap App Store.

  2. Tap Search, and enter "Netflix".

  3. In the list, find and tap Netflix, then tap Update. You may need to enter your Apple ID password. If you forgot it, follow Apple's steps to reset it.

  4. When the update is done, try Netflix again.

  1. Open the Netflix app.

  2. In the lower right, tap My Netflix.

  3. In the upper right, tap the Menu.

  4. Tap Sign Out, then tap Sign Out to confirm.

  5. Sign back into your Netflix, then try again.

Go to Netflix supported browsers to update your web browser or get a different browser.

  1. From the Netflix home screen, place your cursor over your profile icon at the upper right corner of the page.

  2. Select Sign out of Netflix.

  3. Sign back in and try Netflix again.

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