Netflix Error SSCR-S4010-2203-15-G
If you experience the error code SSCR-S4010-2203-15-G on your Android phone or tablet, often accompanied by the following message:
Failed to establish session on selected device.
SSCR-S4010-2203-15-G
It typically points to a problem preventing your Android device from communicating with your Chromecast. Follow the troubleshooting steps below to resolve the issue.
Turn your Chromecast off, then back on
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Turn off your device. If your device has a power cable, unplug it.
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Make sure your device is completely off, not just in sleep or standby mode.
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Leave your device off for 15 seconds.
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Turn on your device and try Netflix again.
Turn your Android phone or tablet off, then back on
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Turn off your phone or tablet. Make sure it's turned off, not just locked.
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Turn it back on.
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Try Netflix again.
Restart your home network
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Turn off your device, then unplug your modem and router from power.
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After 30 seconds, plug in your modem and router.
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Wait 1 minute, then turn on your device.
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Try Netflix again.
Reset the settings on your Chromecast
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Hold the button on the Chromecast for 25 seconds, or until the indicator light begins flashing.
Note:Resetting your Chromecast will erase any settings previously saved on the device. Follow Google's steps to reconfigure your Chromecast. -
Once you have reset the device, reconnect it to your Netflix account.
What to do next
We're looking into this problem. To help us investigate, contact us.