Netflix says 'Sorry, there was a problem communicating with Netflix. Please try again. (T1-H1-W80072F8A)'

If you see an error on your Windows 10 computer or tablet that says

Sorry, there was a problem communicating with Netflix. Please try again. (T1-H1-W80072F8A)

It means that the Netflix app needs to be updated to continue watching Netflix. To update the app:

  1. Select Store from the Start screen or the Taskbar.

  2. Select the User Icon next to the search box.

  3. Select Downloads or Updates.

  4. Select Check for Updates.

  5. Select the down arrow on the right to download the Netflix update.

  6. The Netflix app will now be downloaded and updated.