Netflix Error C7361-1253
If you experience the error code C7361-1253 on your Google Chromebook or Chromebox, it typically points to an issue with the content you're trying to watch. Follow the troubleshooting steps below to resolve the issue.
Check if other TV shows or movies work
If you get the same problem with other TV shows or movies, skip these steps.
If other TV shows or movies play normally, you can tell us about the problem.
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Using a web browser, go to Viewing Activity in your account.
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In the list, find the TV show or movie with the issue and click Report a Problem.
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Follow the instructions, then click Report Problem.
Our content teams will work on fixing the issue as quickly as possible. In the meantime, you can still watch other TV shows and movies. For more information, go to How to report issues with a title.
Shut down your computer
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Shut down your computer through the menu:
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For Mac: At the top left, click the Apple menu > Shut Down.
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For Windows: From the Start menu, click Power > Shut down.
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For Chromebook: From the bottom right, click on the time > Sign out > Shut down.
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Leave your computer off for at least 10 seconds.
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Turn it back on, then try Netflix again.
Are you using Bluetooth?
If you are using a Bluetooth speaker or headset:
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Disconnect it from your device.
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Try Netflix again.