Report content issues or share title feedback

While playing a title on Netflix.com, click the flag icon in the player controls at the top of the screen.

Select what you are having trouble with:

• Buffering & Loading (The video is blurry, buffering, or not loading.)

• Subtitles & Captions (The subtitles or captions don't seem to be working correctly.)

• Audio & Video (It's hard to hear or view the video.)

• Another Issue (There's something else that's wrong with the show or movie.)

Select any issues that apply in the category chosen above.

Enter additional details about the problem or add an issue you don't see available in the comment box, if applicable.

Select Send to report your problem.

Access your Viewing Activity from the Netflix website.

Find the title you're having an issue with.

Select Report a problem next to the specific title or episode that has the issue.

Select from the following options:

• Mislabeled movie or TV episode (wrong title or summary, episode out of order)

• Problems with video (blurry, cuts out, or looks strange in some way)

• Problems with sound (hard to hear, not matched with video, missing sound in some parts)

• Problems with subtitles or captions (missing, hard to read, not matched with sound, misspellings, or poor translations)

Enter additional details about the problem, if applicable.

Select the Report Problem button to submit your feedback.