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TV show or movie has sound issues

Choose the sound problem you're experiencing.

  • Choppy, stuttering, high-pitched, or distorted sound

  • Low volume

  • No sound

  • Sound and video out of sync

  • Static

  • No surround sound

If the issue you're having isn't listed, contact Netflix Customer Service.


Related Articles

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Related Articles

  • Video with no sound
  • Choppy, stuttering, high pitched, or distorted sound
  • Netflix audio is out of sync
  • I'm not getting 5.1 surround sound.
  • Netflix volume is too low or quiet

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