Hextech Mayhem: A League of Legends Story - Game Support

It’s a battle between inventor and destroyer in this fast-paced rhythm runner, featuring League of Legends stars, Ziggs and Heimerdinger. Bombs away!

About the game

Platforms: A mobile device that meets the minimum device requirements

  • Android phone or tablet: Android 8.0, 3GB of RAM

  • iPhone or iPad: iOS/iPADOS 15, A12 Bionic chip

    • iPhone models: 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, 13, 13 mini, 13 Pro, 13 Pro Max, SE (2nd gen), XR, XS, XS Max

    • iPad models: Air (3rd & 4th gen), mini (5th & 6th gen), iPad (8th & 9th gen), Pro 11-inch (1st, 2nd & 3rd gen), Pro 12.9-inch (3rd, 4th & 5th gen)

Game category: Action / Arcade

Number of players: Single player

Offline play: Yes

Cloud saves: No

This game doesn't use cloud saves. If you uninstall the game or play on a different device you'll start from the beginning.

Content rating: See the game in the Google Play Store or the App Store.

Languages: Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Russian, Spanish (Castilian), Spanish (Latin America), Swedish, Turkish, Vietnamese

Developer: Riot Games

How to download

Requirements

To play Hextech Mayhem: A League of Legends Story, you’ll have to install it on your device first. You need:

  • A device that meets the minimum device requirements:

    • Android phone or tablet: Android 8.0, 3GB of RAM

    • iPhone or iPad: iOS/iPadOS 15, A12 Bionic chip

      • iPhone models: 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, 13, 13 mini, 13 Pro, 13 Pro Max, SE (2nd gen), XR, XS, XS Max

      • iPad models: Air (3rd & 4th gen), mini (5th & 6th gen), iPad (8th & 9th gen), Pro 11-inch (1st, 2nd & 3rd gen), Pro 12.9-inch (3rd, 4th & 5th gen)

  • An active Netflix subscription

  • An internet connection to download and install the game

  • Enough storage space on your device


Installation

Android phones & tablets

From the Netflix app

The Netflix app includes a Netflix Games row on the home screen and a Games tab at the bottom.

  1. From the home screen in the app, swipe down to find the Netflix Games row, or tap the Games tab.

  2. Tap on the game, and tap Get Game. The Play Store will open.

  3. Tap Install.

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  4. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen or in the app drawer.

  5. Choose your profile and start playing!


From the Play Store

You can also search for a game in the Google Play Store.

  1. Open the Play Store and search for the game by name or search for “Netflix games.”

  2. Select the game from the search results, and tap Install

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  3. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen or in the app drawer.

  4. If prompted, tap Continue and then sign in using the email address and the password of your Netflix account

  5. Choose your Netflix profile and start playing!


Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

iPhone, iPad & iPod touch

From the Netflix app

The Netflix app includes a Netflix Games row on the home screen.

  1. From the home screen, scroll down to find the Netflix Games row.

  2. Tap on the game, and tap Get Game. The App Store will open.

  3. Select Get or tap the Cloud icon.

  4. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen.

  5. The game will launch using the primary profile in the account. Tap the Profile icon in the game if you'd like to change to a different one and start playing!


From the App Store

You can also search for a game in the App Store.

  1. Open the App Store  and search for the game by name or search “Netflix games.”

  2. Select the game from the search results, and select Get or tap the Cloud icon.

  3. The game will download and install. When complete, choose Open.

    • After the game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen. 

  4. If prompted to login, tap Next and then sign in using your Netflix account email address and the password. Select Log in.

  5. Choose your profile and start playing!


Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

Gameplay questions

Stuck in the game somewhere? Wondering how something works? Have questions about in-game settings? Here are answers to common gameplay questions.

Possible spoilers below.

How to customize controls

From the main screen, tap the right arrow until you reach the Options menu. Tap ControlsCustomize Controls.

Tap and drag the buttons to move them. When done, at the top of the screen tap the green arrow > Apply and Save. You can also Disable or Enable Mega-buttons which changes button size. Reset Defaults moves the buttons back to their original location.

Troubleshooting/Issues

Having a technical problem with a game? Here are fixes to try for common problems.

Is your device compatible?

Android phones & tablets

To play Netflix Games your Android device must be running Android OS 8 or later.

To check your Android version:

  1. Open the Settings app.

  2. Select About phone or About tablet.

  3. Look for the number under Android version.

iPhone & iPad

To play Netflix Games your device must be running iOS or iPadOS 15.0 or later.

To check the version:

  1. Go to Settings.

  2. Scroll down and select General.

  3. Select About.

  4. Your version number will be listed next to Version.

For Hextech Mayhem: A League of Legends Story, your device must also have A12 support:

  • iPhone models: 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, 13, 13 mini, 13 Pro, 13 Pro Max, SE (2nd gen), XR, XS, XS Max

  • iPad models: Air (3rd & 4th gen), mini (5th & 6th gen), iPad (8th & 9th gen), Pro 11-inch (1st, 2nd & 3rd gen), Pro 12.9-inch (3rd, 4th & 5th gen)

Check for game updates

Android phones & tablets

  1. Open the Play Store app.

  2. In the Search bar, search for the game.

  3. From the search results, tap the game.

  4. Tap Update.

    • If you see only Uninstall or Open, the game is already up to date.

If you don't have the Play Store app, visit Google's support site for help.

iPhone & iPad

  1. From the Home screen, tap the App Store icon.

  2. Tap your Profile at the top of the screen.

  3. Find the game on the list of app updates.

    • If the game isn't listed, it's already up to date.

  4. Tap Update.

  5. Enter your Apple ID password if prompted.


If you experience any issues with the steps above, visit Apple Support.

Not finding what you're looking for? Check our Netflix Games article. You can also always contact us.

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