Netflix says 'Timed out while contacting the target device (16001)'
If you see a message that says
Timed out while contacting the target device (16001)
There may be a Netflix configuration issue preventing you from connecting successfully. Follow the troubleshooting steps for your device below to resolve the issue.
Android phone or tablet
- Hold the button on the Chromecast for up to 25 seconds, or until the indicator light begins flashing.
Note: Resetting Chromecast will erase any settings previously saved on the device. See here to set up the Chromecast with your device again.
- Once you have reset the device, reconnect it to your Netflix account.
All other devices
We are currently researching this error. To help us investigate, please contact customer service.