Netflix Error 16001 on Android devices
If you experience the error code 16001 when trying to connect to your Google Chromecast, accompanied by a message that says,
Timeout While Contacting Device
There may be a Netflix configuration issue that's keeping you from connecting successfully. Follow the troubleshooting steps below to resolve the issue.
Reset the settings on your Chromecast
- Hold the button on the Chromecast for up to 25 seconds, or until the indicator light begins flashing.
Note: Resetting Chromecast will erase any settings previously saved on the device. See here to set up the Chromecast with your device again.
- Once you have reset the device, reconnect it to your Netflix account.
After resetting the Chromecast, close the Netflix app on your Android device, then try Netflix again.