If you experience the error code 301 on your Sony TV or Blu-ray player, it's typically caused by trying to watch from an unregistered or unsupported Sony device. Follow the troubleshooting steps below to resolve the issue.
Register your Sony device:
For instructions on how to register your Sony device, please visit Sony's Help Site. Once your device is registered, try Netflix again.
Check to make sure your device is supported:
If you have registered your device and are still experiencing this error, ensure your device is supported in your region by visiting our features page.