Netflix Error R7121-5006

Your Netflix account is in use on too many devices. Please stop playing on other devices to continue. Visit netflix.com/help for more information.

This error means you need to stop playing Netflix on other devices. Follow these steps to fix the problem.

1. Close other browser tabs or windows where Netflix is open.

2. Close Netflix on any other devices playing at the same time.

3. Try Netflix again.

If these steps don't fix the problem, or the error happens again:

• Check your Netflix plan to learn how many devices can play at the same time on your account.

• Check your account activity to find which devices recently played Netflix.

If you think your account is being used without your permission, you can stop someone from using your Netflix account.