Someone is using my Netflix account without my permission.
If you believe someone has used your Netflix account without your permission, you can check your recent viewing activity to see which titles were viewed. You can also check your Recent Account Access page, which will display the date and time of streaming, along with the country, state and IP address the content was streamed from, and the device type used to stream. Please note that location information is approximate and determined by where the detected IP address is registered.
If you're seeing unexpected streaming activity on your Netflix account, and none of your devices have been stolen, we recommend you change your Netflix password to make sure no one else will be able to access your account without your permission. You can also sign out of all devices connected to your account.
- This method of deactivation will disconnect all devices currently connected to your Netflix account, but may take up to 8 hours to take effect. Because of this, if you know who's using your account, it's usually quicker to have them stop streaming before you try again. This method will also clear the location data associated with your devices, so do not deactivate your devices this way if you believe your device has been stolen.