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OXENFREE - Game Support

A fun night partying takes a supernatural turn for the teens of Camena High. Unlock the mysteries of a ghostly rift in this choice-driven thriller.

About the game

Platforms:

  • Available with your Netflix membership on Android phone & tablet, iPhone, iPad, or iPod touch

  • Available for purchase (not included with your Netflix membership) on Linux, macOS, Nintendo Switch, PS4 & PS5, Windows PC, Xbox One, and Xbox Series X|S

    Find more information about OXENFREE on the Night School Studio site.

Game category: Adventure

Number of players: Single player

Offline play: Yes

Cloud saves:

  • Android phone & tablet, iPhone, iPad, or iPod touch: Yes

  • Other platforms: see the game in the app store for cloud save details

Content rating:

  • Android phone & tablet, iPhone, iPad, or iPod touch: see the Google Play Store or the App Store

  • Other platforms: see the game in the app store for the platform you want to play on

Languages:

  • Android phone & tablet, iPhone, iPad, or iPod touch: Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese, Romanian, Spanish (Castilian), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

  • Other platforms: see the game in the app store for languages available

Developer: Night School Studio, a Netflix game studio

How to download

Android phones & tablets, iPhone, iPad, iPod touch

Requirements

To play, you’ll have to install the game on your device first. You need:

  • A compatible device:

    • Android phone or tablet running Android 8.0 or later

    • iPhone, iPad, or iPod touch running iOS/iPadOS 15 or later

  • An active Netflix subscription

  • An internet connection to download and install the game

  • Enough storage space on your device

Installation

Android phones & tablets

From the Netflix app

The Netflix app includes a Mobile Games row on the home screen and a Games tab at the bottom.

  1. From the home screen in the app, swipe down to find the Mobile Games row, or tap the Games tab.

    Note:
    Not seeing the Mobile Games row or Games tab? Make sure you have the latest Netflix app version. See How to update the Netflix app on your Android device.

  2. Tap on the game, and tap Get Game. The Play Store will open.

  3. Tap Install.

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  4. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Mobile Games row in the Netflix app. It may also be on your device's home screen or in the app drawer.

  5. Choose your profile and start playing!

From the Play Store

You can also search for a game in the Google Play Store.

  1. Open the Play Store and search for the game by name or see all available Netflix games.

  2. Select the game from the search results, and tap Install.

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  3. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Mobile Games row in the Netflix app. It may also be on your device's home screen or in the app drawer.

  4. If prompted, tap Continue and then sign in using the email address and the password of your Netflix account

  5. Choose your Netflix profile and start playing!

Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

iPhone, iPad & iPod touch

From the Netflix app

The Netflix app includes a Games row on the home screen.

  1. From the home screen in the app, swipe down to find the Games row.

    Note:
    Not seeing the Games row? Make sure you have the latest Netflix app version. See How to update the Netflix app on iPhone, iPad, or iPod touch.

  2. Tap on the game, and tap Get Game. The App Store will open.

  3. Select Get or tap the Cloud icon.

  4. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen.

  5. The game will launch. Tap the Profile icon in the game if you'd like to change to a different profile and start playing!

From the App Store

You can also search for a game in the App Store.

  1. Open the App Store and search for the game by name or see all available Netflix games.

  2. Select the game from the search results, and select Get or tap the Cloud icon.

  3. The game will download and install. When complete, choose Open.

    • After the game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen. 

  4. If prompted to log in, tap Next and then enter your Netflix account email address and password. Select Log in.

  5. Choose your profile and start playing!

Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

Other platforms

For system requirements and where to download on other platforms, visit OXENFREE on the Night School Studio site.

Troubleshooting/Issues

Having a problem with the game? Here are fixes to try for common problems.

Installing previously purchased mobile version of OXENFREE

Need help reinstalling your previously purchased mobile version of OXENFREE? Follow these steps:

Android phones & tablets

  1. Open the Play Store.

  2. In the upper right corner, tap your user icon.

  3. Tap Payments & subscriptions, then Budget & order history.

  4. Find the game and tap to view it.

  5. Tap Install.

iPhone, iPad & iPod touch

  1. Open the App Store.

  2. In the upper right corner, tap your user icon.

  3. Tap Purchased, then My Purchases.

  4. Search and find the game.

  5. Tap the Cloud icon.

Game crashes, freezes, or stops responding

If your game stops working, won't respond, or closes suddenly:

  • Close the game and any other apps running on your device, then try again.

  • Restart your device, then try again.

  • Check for available game updates and install them, then try again.

Game performance or visual issues

If your game doesn't perform well, lags, or visually skips or stutters:

  • Close the game and any other apps running on your device, then try again.

  • Check for available game updates and install them, then try again.

Game sound or volume issues

If you don't get any sound or the volume is too quiet:

  • Check your device's volume or sound settings. If your device has a Mute, Silent, or Do Not Disturb mode make sure it's off.

  • If the game has its own sound settings, check if they're on and turned up.

  • If your device is connected to a speaker or headphones using Bluetooth, try turning Bluetooth off and back on.

If the sound is choppy or stutters:

  • Close the game and any other apps running on your device, then try again.

  • Check for available game updates and install them, then try again.

Game error message or code

If you get an NGP error, go to the matching article below for steps that fix the problem.

If you get a different error message or code, please contact us and let us know there's a problem.

Lost game progress or missing game items

If you lost game progress, your game save was reset, or are missing game items or currency:

  • If you uninstalled the game or reset the game data and the game doesn't have cloud saves, the game data was removed and can't be recovered.

  • If you didn't uninstall the game or reset the game data and are still having this issue, please contact us.

If the steps don't fix your issue or the issue returns after doing the steps, contact us for more help.

Not finding what you're looking for? Check our Netflix Games article or the Night School Studio site. You can also always contact us.

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