How to set or update a Netflix Household
A Netflix Household is a collection of devices connected to the internet at the main place you watch Netflix. A Netflix Household can be set using most TV devices. Devices that use your Netflix account on the same internet connection as this TV will automatically be part of your Netflix Household.
Set or update your Netflix Household
You can set or update your Netflix Household when signed into Netflix from most TVs connected to your internet.
Note: These steps should only take about 8 minutes.
From the Netflix home screen on your TV, press the back button
on your remote to get to the menu.
If the menu is at the top: Go left to your profile icon, select Get Help, then Manage Netflix Household.
If the menu is on the left: At the bottom, select Get Help, then Manage Netflix Household.
Note: If you don't see Manage Netflix Household on the menu, you will need to use a different TV device.Select Update Netflix Household.
Select Send Email. A verification link will be sent to the account email address. Verification links expire after 15 minutes.
Note: If there is no email address on the account, you will have an option to Send Text to the phone number on the account.If you do not receive the verification link by email, click Resend Email.
Select Yes, This Was Me in the email, then Confirm Update to continue.
You will receive a confirmation email and your TV will refresh so you can start watching.
Note: "Internet connection” refers to your wired or wireless internet connection. If you have multiple Wi-Fi networks, we may only associate one with your Netflix Household. If you want to watch Netflix on a device that is connected to a Wi-Fi network using a different ISP account or that has a different external IP address, you may be asked to verify that device as part of your Netflix Household. Make sure to set or update your Netflix Household from a device that is connected to your preferred or most used internet connection.