OXENFREE II: Lost Signals - Game Support

Oxenfree II: Lost Signals

Shadowy cult members. Ghostly radio signals. Spacetime portals. Investigate a dark new mystery in this interactive story game set in a familiar world.

About the game

Platforms:

  • Available with your Netflix membership on Android phone & tablet, iPhone, iPad, or iPod touch. Download here.

  • Available for purchase (not included with your Netflix membership) on macOS, Windows PC, Nintendo Switch, PS4 & PS5.

Game category: Adventure

Number of players: Single player

Offline play: Yes

Cloud saves:

  • Android phone & tablet, iPhone, iPad, or iPod touch: Yes

  • Other platforms: see the game in the app store for cloud save details

Content rating:

  • Android phone & tablet, iPhone, iPad, or iPod touch: Visit the app store page.

  • Other platforms: see the game in the app store for the platform you want to play on

Languages:

  • Android phone & tablet, iPhone, iPad, or iPod touch: Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English (US), Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Spanish (Castilian), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

  • Other platforms: see the game in the app store for the platform you want to play on

Developer: Night School Studio, a Netflix game studio

How to download

Android phone & tablet, iPhone, iPad, or iPod touch

Requirements

To play, you’ll have to install the game on your device first. You need:

  • A compatible device:

    • Android phone or tablet running Android 10 or later

    • iPhone, iPad, or iPod touch running iOS/iPadOS 15 or later, with an A12 chip or higher

  • An active Netflix subscription

  • An internet connection to download and install the game

  • Enough storage space on your device


Installation

Android phones & tablets

From the Netflix app

The Netflix app includes a Mobile Games row on the home screen and a Games tab at the bottom.

  1. From the home screen in the app, swipe down to find the Mobile Games row, or tap the Games tab.

    Note:
    Not seeing the Mobile Games row or Games tab? Make sure you have the latest Netflix app version. See How to update the Netflix app on your Android device.
  2. Tap on the game, and tap Get Game. The Play Store will open.

  3. Tap Install.

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  4. The game will download and install. When complete, choose Open.

    • After a game is installed, you can open it from the Mobile Games row or Games tab in the Netflix app. You can also tap its icon on your device's home screen or in the app drawer.

  5. The game will launch. Tap the Profile icon in the game if you'd like to change to a different profile and start playing!


From the Play Store

You can also search for a game in the Google Play Store.

  1. Open the Play Store and search for the game by name or see all available Netflix games.

  2. Select the game from the search results, and tap Install.

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  3. The game will download and install. When complete, choose Open.

    • After a game is installed, you can open it from the Mobile Games row or Games tab in the Netflix app. You can also tap its icon on your device's home screen or in the app drawer.

  4. If prompted, tap Continue and then sign in using the email address and the password of your Netflix account

  5. Choose your Netflix profile and start playing!


Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

iPhone or iPad

From the Netflix app

The Netflix app includes a Mobile Games row on the home screen.

  1. From the home screen in the app, swipe down to find the Mobile Games row.

    Note:
    Not seeing the Mobile Games row? Make sure you have the latest Netflix app version. See How to update the Netflix app on iPhone, iPad, or iPod touch.
  2. Tap on the game, and then tap Get Game or Play Game.

  3. Tap Get or the Cloud icon on the App Store banner.

  4. The game will download and install. When complete, tap Open.

    • After a game is installed, you can open it from the Mobile Games row in the Netflix app, or by tapping its icon on your device's home screen.

  5. The game will launch. Tap the Profile icon in the game if you'd like to change to a different profile and start playing!


From the App Store

You can also search for a game in the App Store.

  1. Open the App Store and search for the game by name or see all available Netflix games.

  2. Select the game from the search results, and tap Get or the Cloud icon.

  3. The game will download and install. When complete, tap Open.

    • After a game is installed, you can open it from the Mobile Games row in the Netflix app, or by tapping its icon on your device's home screen.

  4. If prompted to log in, tap Next and then enter your Netflix account email address and password. Select Log in.

  5. Choose your Netflix profile and start playing!


Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

Other platforms

For system requirements and where to download on other platforms, visit OXENFREE II on the Night School Studio site.

Gameplay questions

Stuck in the game somewhere? Wondering how something works? Have questions about in-game settings?

Visit the Night School Studio support site.

Troubleshooting/Issues

Having a problem with the game? Here are fixes to try for common problems.

Android phone & tablet, iPhone, iPad, or iPod touch

Game crashes, freezes, or stops responding

If your game stops working, won't respond, or closes suddenly:

  • Close the game and any other apps running on your device, then try again.

  • Restart your device, then try again.

  • Check for available game updates and install them, then try again.

Game performance or visual issues

If your game doesn't perform well, lags, or visually skips or stutters:

  • Close the game and any other apps running on your device, then try again.

  • Check for available game updates and install them, then try again.

Game sound or volume issues

If you don't get any sound or the volume is too quiet:

  • Check your device's volume or sound settings. If your device has a MuteSilent, or Do Not Disturb mode make sure it's off.

  • If the game has its own sound settings, check if they're on and turned up.

  • If your device is connected to a speaker or headphones using Bluetooth, try turning Bluetooth off and back on.

If the sound is choppy or stutters:

  • Close the game and any other apps running on your device, then try again.

  • Check for available game updates and install them, then try again.

Game error message or code

If you get an NGP error, go to the matching article below for steps that fix the problem.

Lost game progress or missing items

If you lost game progress, your game save was reset, or are missing game items or currency, please contact Night School Studio

If the steps don't fix your issue or the issue returns after doing the steps, contact Night School Studio for more help.

Other platforms

Not finding what you're looking for? Check the Night School Studio support site.

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