Netflix Error tvq-st-149

You might get the error code tvq-st-149 with this message:

Unable to connect to Netflix.
Please try again or visit: www.netflix.com/help

This error happens when an issue with data stored on your device stops Netflix from starting.

To fix the problem:

Sign out of Netflix
  1. Go to the Netflix home screen, then go left to open the menu.

  2. At the bottom, select Get Help > Sign out > Yes.

  3. Sign back in, then try Netflix again.

If your device is on an error screen:

  1. Select More Details.

  2. Select Sign out or Reset.

  3. Sign back in, then try Netflix again.

If you can't find Get Help or Sign out:

  1. Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

  2. On the menu that appears, select Sign out, Reset, or Deactivate.

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