Netflix Error N8106 106

1. Go to netflix.com/clearcookies. This will sign you out of your account.

2. Select Sign In and enter your Netflix email and password.

3. Try Netflix again.

1. Quit your browser.

2. Reopen your browser.

3. Try Netflix again.

There may be a problem playing a video if the date and time set on your Mac are incorrect.

1. Click the clock in the upper right corner of the menu bar and select Date & Time Preferences or Open Date & Time.

2. Click the Date & Time tab.

3. Check the box next to Set date and time automatically.

4. Restart your browser and try Netflix again.

Open your internet browser and follow the steps below.

Safari:

• Version 10 or later

1. In the menu bar, select Safari.

2. Select Preferences.

3. Select the Privacy tab.

4. Select Manage Website Data....

5. Select Remove All.

6. Select Remove Now.

7. Select Done.

8. Try Netflix again.

• Version 9 or earlier

1. In the menu bar, select Safari.

2. Select Reset Safari and uncheck everything except Remove all website data.

3. Select Reset.

4. Try Netflix again.

Firefox (version 10 or later):

1. In the menu bar, select Firefox.

2. Select Preferences.

3. Select Privacy & Security.

4. Under History, select the clear your recent history link.

5. In the Time range to clear drop-down, select Everything.

6. Select Details and uncheck everything except Cache.

7. Select Clear Now.

8. Try Netflix again.

For this step, make sure to leave your computer powered off and all of your home network equipment unplugged as a group for 30 seconds before plugging each device back in one by one.

1. Turn off your computer.
   

2. Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.
   

3. Plug in your modem and wait until the indicator lights are back to its normal state. If your router is separate from your modem, plug it in and wait until the indicator lights are back to its normal state.
   

4. Turn your computer back on and try Netflix again.
   

If you've changed the connection settings on your device, you'll need to change them back to default.

These settings could include:

• Custom modem settings.

• Virtual Private Network (VPN) or proxy service settings.

• Custom DNS settings.

If you need help changing these settings, contact the device manufacturer.

Once you've reset these settings, try Netflix again.

To improve your Wi-Fi:

• Move your router and your device closer to each other. If possible, put them in the same room.

• Move your router away from other wireless devices and appliances.

• Keep your router in an open space off the floor. Routers get better reception when on a desk or bookshelf.

If the steps don't fix the problem, contact your internet service provider (ISP) for help fixing a network connection issue.

Your ISP can:

• Check for an internet outage in your area.

• Fix common router or modem issues and incorrect network settings.

• Restart or reset your network's connection.

While talking with your ISP, let them know:

• Whether the issue happens only on one device, or other devices on the same network.

• Whether your device connects using Wi-Fi or directly using a cable.

Before you finish talking with your ISP:

• Using a web browser, go to fast.com to test your internet speed and connection directly to Netflix.

• Try playing Netflix again to make sure the problem is fixed.

1. Go to netflix.com/clearcookies. This will sign you out of your account.

2. Select Sign In and enter your Netflix email and password.

3. Try Netflix again.

1. Quit your browser.

2. Reopen your browser.

3. Try Netflix again.

There may be a problem playing a TV show or movie if the date and time set on your computer are incorrect.

Windows 10

1. Right-click on the clock in the lower right corner of the taskbar.

2. Select Adjust date/time.

3. Toggle Set time automatically to On.

4. Toggle Adjust for daylight saving time automatically to On.

5. Toggle Set time zone automatically to On.

6. Close Settings to save your changes.

7. Restart your browser and try Netflix again.

Windows 8 / 7 / Vista

1. Click or tap the clock in the lower right corner of the taskbar.

2. Select Change date and time settings, then select Change date and time.

3. Set the calendar to the correct time and date including the year, then select OK.

4. Select OK again.

5. Restart your browser and try Netflix again.

Windows XP

1. Double-click the clock in the lower right corner of the taskbar to open Date and Time Properties.

2. Set the calendar to the correct time and date, including the year, then click OK.

3. Restart your browser and try Netflix again.

For this step, make sure to leave your computer powered off and all of your home network equipment unplugged as a group for 30 seconds before plugging each device back in one by one.

1. Turn off your computer.
   

2. Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.
   

3. Plug in your modem and wait until the indicator lights are back to its normal state. If your router is separate from your modem, plug it in and wait until the indicator lights are back to its normal state.
   

4. Turn your computer back on and try Netflix again.
   

If you've changed the connection settings on your device, you'll need to change them back to default.

These settings could include:

• Custom modem settings.

• Virtual Private Network (VPN) or proxy service settings.

• Custom DNS settings.

If you need help changing these settings, contact the device manufacturer.

Once you've reset these settings, try Netflix again.

To improve your Wi-Fi:

• Move your router and your device closer to each other. If possible, put them in the same room.

• Move your router away from other wireless devices and appliances.

• Keep your router in an open space off the floor. Routers get better reception when on a desk or bookshelf.

If the steps don't fix the problem, contact your internet service provider (ISP) for help fixing a network connection issue.

Your ISP can:

• Check for an internet outage in your area.

• Fix common router or modem issues and incorrect network settings.

• Restart or reset your network's connection.

While talking with your ISP, let them know:

• Whether the issue happens only on one device, or other devices on the same network.

• Whether your device connects using Wi-Fi or directly using a cable.

Before you finish talking with your ISP:

• Using a web browser, go to fast.com to test your internet speed and connection directly to Netflix.

• Try playing Netflix again to make sure the problem is fixed.