Netflix Error 1018
If you get the error code 1018 with this message:
Playback could not be started. If the problem persists, please restart your device and try again. (1018).
It means information on your device needs to be refreshed. Follow these steps to fix the problem.
Android phone or tablet
Turn your device off, then back on
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Turn off your phone or tablet. Make sure it's turned off, not just locked.
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Turn it back on.
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Try Netflix again.
Clear the Netflix app data
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Go to your device's home screen or apps list.
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Tap and hold the Netflix app, then tap App info.
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Tap Storage & cache > Clear storage > OK.
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Try Netflix again.
Reinstall the Netflix app
If you're on your Android phone or tablet, open the Netflix page in the Play Store, tap Uninstall, then tap Install.
These steps will also reinstall the app:
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Open the Play Store app, then search for "Netflix."
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In the list, find and tap the Netflix app.
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Tap Uninstall.
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Tap Install, and wait until it's done.
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Tap Open, then try Netflix again.
Contact the device manufacturer
To fix this issue, you'll need to contact the company that made your device.
When you talk to them, ask for their help with these steps. After each step, try Netflix again to see if it fixed the problem.
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Update your device's firmware or software to the latest version.
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Restore your device to its original settings, like when you first got it.
If they can't fix the problem or these steps don't work, you'll need to use a different device to watch Netflix.
All other devices
We're looking into this problem. To help us investigate, contact us.