Netflix Error N8202

If you experience the error code N8202 on your computer, it typically points to an issue with your connection. Follow the troubleshooting steps below to resolve the issue.

Steps for Windows

Disable any VPN, proxy, or unblocker software

This error occurs when our systems have detected that you are connecting via a VPN, proxy, or “unblocker” service. Because our content library can vary by region and these types of connections are frequently used to bypass geolocation methods, you will not be able to stream when connected in this way. If you are connected to a VPN, proxy, or any other software that might route your Internet traffic outside of your current region, please disable it to continue enjoying Netflix. For best results, we also recommend ensuring your device's network settings are set to Automatic.

If you need assistance disconnecting from one of these services or restoring your connection's default settings, please contact your device manufacturer or Internet service provider.

Use an alternate browser

We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome, Mozilla Firefox or Opera and try Netflix again. Our web player works best on:

  • Google Chrome on Windows XP Service Pack 2 or later.
  • Mozilla Firefox on Windows Vista or later.
  • Opera on Windows Vista Service Pack 2 or later.

Are you streaming from a cellular or satellite connection?

Your service may not support streaming, or may not meet the minimum streaming requirements.

  • Switch to a wireless network and play your movie or TV show again.

Ensure your network supports streaming

If you are on a work, school, hotel, or hospital public WiFi:

  • Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked.
  • Note that many public networks have limited bandwidth.

If you're using a cellular data network or satellite Internet:

  • If possible, try a different network. Cellular data and satellite Internet connections commonly have slower connections speeds than cable Internet or DSL.

Troubleshoot network connection issues

If you're still not able to connect to Netflix, here are some steps to resolve network connection issues.

Steps for Mac

Disable any VPN, proxy, or unblocker software

This error occurs when our systems have detected that you are connecting via a VPN, proxy, or “unblocker” service. Because our content library can vary by region and these types of connections are frequently used to bypass geolocation methods, you will not be able to stream when connected in this way. If you are connected to a VPN, proxy, or any other software that might route your Internet traffic outside of your current region, please disable it to continue enjoying Netflix. For best results, we also recommend ensuring your device's network settings are set to Automatic.

If you need assistance disconnecting from one of these services or restoring your connection's default settings, please contact your device manufacturer or Internet service provider.

Use an alternate browser

We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome or Opera and try Netflix again. Our web player works best on:

  • Google Chrome on OS X 10.6 (Snow Leopard) or later.
  • Opera on OS X 10.9 (Mavericks) or later.

Are you streaming from a cellular or satellite connection?

Your service may not support streaming, or may not meet the minimum streaming requirements.

  • Switch to a wireless network and play your movie or TV show again.

Ensure your network supports streaming

If you are on a work, school, hotel, or hospital public WiFi:

  • Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked.
  • Note that many public networks have limited bandwidth.

If you're using a cellular data network or satellite Internet:

  • If possible, try a different network. Cellular data and satellite Internet connections commonly have slower connections speeds than cable Internet or DSL.

Troubleshoot network connection issues

If you're still not able to connect to Netflix, here are some steps to resolve network connection issues.