Netflix Error N8202

If you experience the error code N8202 on your computer, it typically points to an issue with your connection. Follow the troubleshooting steps below to resolve the issue.

Steps for Windows

Disable any VPN, proxy, or unblocker software

Disable any proxies, VPNs, or other software that might route your Internet traffic outside of your current region.

For best results, we also recommend ensuring your device's network settings are set to Automatic.

  • If you need assistance disconnecting from one of these services or restoring your connection's default settings, please contact your device manufacturer or Internet service provider.

Do you use a VPN or proxy for other reasons, such as for work or for privacy?

Because there is no reliable way for us to determine if a VPN or proxy is being used for legitimate purposes, any VPN or proxy use will prevent you from streaming Netflix. Please disable any VPN or proxy and try Netflix again.

Are you using an IPv6 connection?

Netflix supports any IPv6 connection that is natively provided to you by your ISP. Tunneling services that provide IPv6 over an IPv4 Network are not supported by Netflix, and may trigger an error message.

Use an alternate browser

We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome, Mozilla Firefox or Opera and try Netflix again. Our web player works best on:

  • Google Chrome on Windows XP Service Pack 2 or later.
  • Mozilla Firefox on Windows Vista or later.
  • Opera on Windows Vista Service Pack 2 or later.

Are you streaming from a cellular or satellite connection?

If you are streaming from a cellular or satellite connection, your service may not support streaming, or may not meet the minimum streaming requirements. Please reach out to your service provider for further assistance.

Ensure your network supports streaming

If you are on a work, school, hotel, or hospital public Wi-Fi network:

  • Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked.
  • Note that many public networks have limited bandwidth.

If you're using a cellular data network or satellite internet:

  • If possible, try a different network. Cellular data and satellite internet connections often have slower connection speeds than cable internet or DSL.

Troubleshoot network connection issues

If you're still not able to connect to Netflix, here are some steps to resolve network connection issues.

Steps for Mac

Disable any VPN, proxy, or unblocker software

Disable any proxies, VPNs, or other software that might route your Internet traffic outside of your current region.

For best results, we also recommend ensuring your device's network settings are set to Automatic.

  • If you need assistance disconnecting from one of these services or restoring your connection's default settings, please contact your device manufacturer or Internet service provider.

Do you use a VPN or proxy for other reasons, such as for work or for privacy?

Because there is no reliable way for us to determine if a VPN or proxy is being used for legitimate purposes, any VPN or proxy use will prevent you from streaming Netflix. Please disable any VPN or proxy and try Netflix again.

Are you using an IPv6 connection?

Netflix supports any IPv6 connection that is natively provided to you by your ISP. Tunneling services that provide IPv6 over an IPv4 Network are not supported by Netflix, and may trigger an error message.

Use an alternate browser

We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome or Opera and try Netflix again. Our web player works best on:

  • Google Chrome on OS X 10.6 (Snow Leopard) or later.
  • Opera on OS X 10.9 (Mavericks) or later.

Are you streaming from a cellular or satellite connection?

If you are streaming from a cellular or satellite connection, your service may not support streaming, or may not meet the minimum streaming requirements. Please reach out to your service provider for further assistance.

Ensure your network supports streaming

If you are on a work, school, hotel, or hospital public Wi-Fi network:

  • Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked.
  • Note that many public networks have limited bandwidth.

If you're using a cellular data network or satellite internet:

  • If possible, try a different network. Cellular data and satellite internet connections often have slower connection speeds than cable internet or DSL.

Troubleshoot network connection issues

If you're still not able to connect to Netflix, here are some steps to resolve network connection issues.