How to turn preview autoplay on or off
To help you find your next TV show or movie, you can set Netflix to play previews automatically.
Note: iPads and some older TVs and TV streaming devices don't support preview autoplay.
Android phone or tablet, or iPhone
Open the Netflix app.
In the lower right, tap My Netflix
.
In the upper right, tap the Menu
.
Tap Manage Profiles
.
Select the profile you want to edit.
Toggle the switch next to Autoplay Previews
to turn the setting on or off.
Web browser
Using a browser, go to your Account page.
On the left side, select Profiles, then choose a profile.
Select Playback settings.
Check or uncheck Autoplay previews while browsing on all devices.
Select Save.
You may need to refresh your device for the changes to take effect.
Note: If you're watching on a TV, previews will autoplay once a movie or show has been selected, even with Autoplay Previews turned off.
To refresh:
Switch to another profile, then switch back.
Or,
Reload Netflix by going to the Netflix home screen and pressing the back button
on your remote to get to the menu.
If the menu is at the top: Go left to your profile icon, select Get Help, then Reload Netflix.
If the menu is on the left: At the bottom of the screen, select Get Help, then Reload Netflix.