Netflix says 'It looks like Netflix has been deactivated on this device.'
If you see an error that says
It looks like Netflix has been deactivated on this device. It could be an issue with your account, or perhaps your device was deactivated on Netflix.com.
It typically points to network settings that are preventing your device from reaching the Netflix service, or to an issue with the device itself. Follow the troubleshooting steps for your device below to resolve the issue.
Blu-ray Player
To fix this issue, you'll need to contact the company that made your device.
When you talk to them, ask for their help with these steps. After each step, try Netflix again to see if it fixed the problem.
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Update your device's firmware or software to the latest version.
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Restore your device to its original settings, like when you first got it.
If they can't fix the problem or these steps don't work, you'll need to use a different device to watch Netflix.
Smart TV
To fix this issue, you'll need to contact the company that made your device.
When you talk to them, ask for their help with these steps. After each step, try Netflix again to see if it fixed the problem.
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Update your device's firmware or software to the latest version.
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Restore your device to its original settings, like when you first got it.
If they can't fix the problem or these steps don't work, you'll need to use a different device to watch Netflix.
Xbox 360
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Press the Guide button on your controller.
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Go to Settings and choose System Settings.
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Choose Network Settings.
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Choose your network then choose Configure Network.
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Choose DNS Settings and choose Automatic.
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Turn your Xbox off and back on.
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Try Netflix again.
All other devices
We're looking into this problem. To help us investigate, contact us.