Netflix Error tvq-pb-101 (3.1.15)

If you're getting error tvq-pb-101 (3.1.15) with the message:

We're having trouble playing this title right now. Please try again later or select a different title.

It means that there's a network issue that's keeping your device from reaching Netflix.

To fix the problem:

1. Check if your network can play Netflix

Public networks:

For Wi-Fi in places like a café, hotel, or school, ask if video services like Netflix are blocked.

Private networks:

Check if your connection is slower than our recommended speeds and contact your internet service provider if you need help.

Connections like mobile hotspots, cellular, or satellite networks might be too slow to use Netflix.

2. Set DNS settings to Automatic (Samsung TVs only)

1. Open the settings menu on your Samsung TV.

2. Select Network.

3. Select Network Status.

4. Select IP Settings.

5. Select DNS Setting.

6. Select Obtain Automatically.

7. Select OK.

8. Try Netflix again.

3. Restart your home network

1. Turn off your device, then unplug your modem and router from power.

2. After 30 seconds, plug in your modem and router.

3. Wait 1 minute, then turn on your device.

4. Try Netflix again.

Note:Some devices, modems, and routers might take longer to reconnect to the Internet.