Netflix says 'Your password must be between 4 and 60 characters.'

If you see an error that says

Your password must be between 4 and 60 characters and may not contain a tilde (~).

It typically indicates that your password does not meet the Netflix password criteria. If your password does meet the criteria but you are still experiencing the issue, follow the troubleshooting steps below.

Check your anti-virus software

  • Disable your anti-virus software and update your password again.

  • If you are able to update your password after disabling your anti-virus software, this may indicate that the software is outdated or unintentionally preventing the Netflix service from submitting your updated information. Please reach out to your anti-virus software manufacturer to address these issues.