Netflix says 'Your password must be between 6 and 60 characters.'

If you see an error that says

Your password must be between 6 and 60 characters and may not contain a tilde (~).

It typically indicates that your password does not meet the Netflix password criteria. If your password does meet the criteria but you are still experiencing the issue, follow the troubleshooting steps below.

If you use security software
These steps are intended for advanced computer users.
  • Install any updates for your security software.

  • Temporarily turn off your security software and try Netflix again.

    • If the problem is fixed when your security software is disabled, the software may be out of date or unintentionally interfering with Netflix. Re-activate it, then contact the software manufacturer for help.

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