Netflix Error S7363-1260-FFFFD1C1
If you see the error code S7363-1260-FFFFD1C1 on your Mac computer, often accompanied by the following message:
Whoops, something went wrong...
Unexpected Error
There was an unexpected error. Please reload the page and try again.
It is caused by a technical limitation on some older Mac computers. Follow the troubleshooting steps below to resolve the issue.
Close media players
Close media players such as YouTube, iTunes, and QuickTime.
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In the upper left corner of the screen, select the Apple icon.
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Select Force Quit.
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Select any media players that are still running and select Force Quit.
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Quit Safari, then restart it.
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Try Netflix again.
Restart your computer
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Shut down your computer through the menu:
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For Mac: At the top left, click the Apple menu > Shut Down.
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For Windows: From the Start menu, click Power > Shut down.
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For Chromebook: From the bottom right, click on the time > Sign out > Shut down.
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Leave your computer off for at least 10 seconds.
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Turn it back on, then try Netflix again.
If restarting your computer doesn't solve the problem, or if it only solves it temporarily, continue troubleshooting below.
Use a different browser or device
To continue watching Netflix, open a different browser or use another Netflix-supported device.