Netflix says 'You have too many downloaded videos. (10016-22005)'

If you see an error that says

You have too many downloaded videos. Please delete a video and try again. (10016-22005)

It indicates that you have exceeded the maximum number of simultaneous downloaded titles from the same license agreement. Our content is typically licensed in bundles of titles from individual studios and distributors. In some cases, there may be limits to the number of titles from the same agreement that you can download at the same time. We will only enforce these limits when our licensing agreements require us to. We are typically able to offer complete seasons of TV shows for simultaneous download, but you may encounter this error when downloading multiple episodes from different seasons of a TV show.

Deleting downloads you are done watching is often enough to resolve this error.

Android phone or tablet

Remove downloaded titles from your Android phone or tablet

To resolve this issue, you can remove one or all downloads already stored on your device.

Delete a downloaded title from your Android device

  1. Tap the Menu icon menuIcon.png.
  2. Select My Downloads.
  3. Tap the edit icon penedit.png in the upper right corner of your screen.
  4. Tap the red X icon to remove the title from your device.
  5. Attempt to download your desired TV show or movie again.

Delete all downloaded titles from your Android device

  1. Tap the Menu icon menuIcon.png.
  2. Scroll down and tap App Settings.
  3. Tap Delete All Downloads.
  4. On the confirmation screen, tap Delete.
  5. All downloaded titles will be deleted.
  6. Attempt to download your desired TV show or movie again.

iPhone, iPad, or iPod touch

Remove downloaded titles from your iPhone, iPad, or iPod touch

To resolve this issue, you can delete one or all downloads already stored on your device.

Delete a downloaded title from your iOS device

  1. Tap the Menu icon menuIcon.png.
  2. Tap My Downloads.
  3. Tap Edit in the upper right corner of your screen.
  4. Tap the red X icon to remove the title from your device.
  5. Attempt to download your desired TV show or movie again.

Delete all downloaded titles from your iOS device

  1. Tap the Menu icon menuIcon.png.
  2. Scroll down and tap App Settings.
  3. Tap Delete All Downloads.
  4. On the confirmation screen, tap Delete.
  5. All downloaded titles will be deleted.
  6. Attempt to download your desired TV show or movie again.

Windows 10 computer or tablet

Remove downloaded titles from your Windows 10 computer or tablet

To resolve this issue, you can delete one or all downloads already stored on your device.

Delete a downloaded title from your Windows 10 device

  1. Click or tap the Menu icon menuIcon.png.
  2. Select My Downloads.
  3. Click or tap the edit icon penedit.png in the upper right corner of your screen.
  4. Click or tap the delete icon trashcanicon.png to remove the title from your device.

Delete all downloaded titles from your Windows 10 device

  1. Click or tap the Menu icon menuIcon.png.
  2. Scroll down and select App Settings.
  3. Select Delete All Downloads.
  4. On the confirmation screen, select Delete.
  5. All downloaded titles will be deleted.
  6. Attempt to download your desired TV show or movie again.