Netflix says 'You have downloads on too many devices.'

You can use the device getting the error message to remove all downloads from a different device on your account.

Android phone or tablet, iPhone, or iPad

1. Open the Netflix app.

2. In the lower right, tap My Netflix .

3. In the upper right, tap the Menu .

4. Tap Account .

5. Under Settings, tap Manage download devices.

6. Tap Remove device to delete all downloads from another device.

Netflix app for Windows

1. Open the Netflix app.

2. In the upper right, click the Menu  .

3. Click Settings > Account Details > Manage download devices.

4. Click Remove device to delete all downloads from another device.

Web browser

1. Using a browser, go to your Manage Download Devices page. You may need to sign in first.

2. Click Remove device to delete all downloads from another device.

You can remove all downloads directly on a device using the Netflix app.

Android phone or tablet, iPhone, or iPad

1. Open the Netflix app.

2. In the lower right, tap My Netflix .

3. In the upper right, tap the Menu .

4. Tap App Settings .

5. Under Downloads, select Delete All Downloads .

6. On the confirmation screen, tap Delete.

Netflix app for Windows

1. Open the Netflix app.

2. In the upper right, click the Menu .

3. Click Settings.

4. Under Downloads, click Delete All Downloads .

5. Click OK to confirm.