Netflix Error 10016-22002

If you get this error on your iPhone, iPad, or iPod touch, usually with this message:

There was a problem with this download. (10016-22002)

It means you've reached the limit of how many downloads you can have on your device at once. You can have up to 100 downloads at a time on a single device.

Follow the steps below to delete some downloads and try again.

Delete a single TV show or movie

1. In the upper right, tap Downloads, then tap a TV show or movie.

2. Next to the episode or movie with the issue, tap the download status icon .

3. Tap Delete Download.

Delete all downloads

1. In the lower right, tap My Netflix.

2. In the upper right, tap the Menu.

3. Tap App Settings.

4. Tap Delete All Downloads, then tap Delete.