Netflix Error UI-800-3 (207003)
If you experience the error code UI-800-3 (207003), it typically points to a hardware issue. Follow the troubleshooting steps for your device below to resolve the issue.
Set-top Box
To fix this issue, you'll need to contact the company that made your device.
When you talk to them, ask for their help with these steps. After each step, try Netflix again to see if it fixed the problem.
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Update your device's firmware or software to the latest version.
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Restore your device to its original settings, like when you first got it.
If they can't fix the problem or these steps don't work, you'll need to use a different device to watch Netflix.
Smart TV
To fix this issue, you'll need to contact the company that made your device.
When you talk to them, ask for their help with these steps. After each step, try Netflix again to see if it fixed the problem.
-
Update your device's firmware or software to the latest version.
-
Restore your device to its original settings, like when you first got it.
If they can't fix the problem or these steps don't work, you'll need to use a different device to watch Netflix.
All other devices
We're looking into this problem. To help us investigate, contact us.