Netflix says 'Please make sure that your device has network connectivity and the Date and Time settings are accurate. (-400)'

1. Go to your device's home screen or apps list.

2. Tap and hold the Netflix app, then tap App info.

3. Tap Storage & cache > Clear storage > OK.

4. Try Netflix again.

If you're on your Android phone or tablet, open the Netflix page in the Play Store, then tap Update.

You can also update the Netflix app with these steps:

1. Open the Play Store app. If you don't have it, you might need to fix an issue with the Play Store.

2. In the Search bar, type "Netflix."

3. In the list, tap the Netflix app. If you can't find the Netflix app, follow the steps in this article instead.

4. Tap Update. If you don't see this option, the app is already up to date.

1. Turn off your phone or tablet. Make sure it's turned off, not just locked.

2. Turn it back on.

3. Try Netflix again.

If the date or time settings don't match the current time and your location, it can cause Netflix to stop working.

1. Open Android settings.

2. Find Date & time.

3. Make sure it's set to automatic or use network-provided time/time zone.

4. Try Netflix again.

1. From the Android home screen, navigate to Settings.

2. Select Connections.

   • If you don't see Connections, continue to the next step.

3. Select Wi-Fi.

4. Select the network you are currently connected to.

5. Select Forget.

6. Once the network is no longer connected, re-connect to your preferred network.

7. Try Netflix again.