Netflix Error C1-U7135-1957-205007

If you get the error C1-U7135-1957-205007 on a Windows computer or tablet with this message:

Incorrect email or password. Please try again.

It means there was an issue with the sign-in process. Follow these steps to fix the problem.

Doublecheck your password
  • Check that you are entering the correct password.

  • If your password is correct, you can send yourself a password reset email (or mobile reset, if you have provided your phone number).

    • The email will provide a link that will sign you in to Netflix automatically. You'll then be prompted to create a new password.

    • Be sure to use the link within 24 hours. If the link expires, you can send yourself another password reset email at any time.

Related Articles