Redeem a Netflix promotion

If you have received a promo redemption link or URL from a partner instead of a code, follow the redemption instructions provided by the partner.

If you have received a promo code, go to netflix.com/redeem and enter the code to get started (some promotional offers from third parties may have some additional restrictions). If you're new to Netflix, you'll be prompted to create a new Netflix account under the Create A New Account tab. If you're an existing Netflix customer but not signed in to your account, you'll be prompted to sign in under the Already A Member? tab.

Promotional offers can't be used on an account that's billed through Apple. Your Netflix promotion can be redeemed by first canceling your Netflix account, then redeeming your promotion once your current subscription has ended.

You can only redeem promotional offers from the country you originally signed up for or rejoined Netflix in. If you try to redeem a promotional offer from a different country, you may see an error message.

To confirm that your promotional offer has been applied to your account, go to netflix.com/account. The promo value will be visible under the Membership section.

To check the balance of your promotional offer, look at your Billing Details. Sign in to netflix.com/account, select Membership, then View payment history.

A promotional offer is applied to an account as a monetary amount. If you upgrade or downgrade your plan, it will affect how quickly the promotional balance will be consumed.

No, redeeming a promotional offer will not automatically change the plan on your existing account. A promotional offer is applied to an account as a monetary amount. If you continue with your existing plan, it may affect how quickly the promotional balance will be consumed.

Some promotions may have a redemption expiration date, so it's best to redeem them as soon as possible.

If you do not have another payment method on your account, your membership will automatically end at the end of your promotion. If you've added payment information to your Netflix account during your promotional period, your account will remain open and we'll simply bill you once per month until you cancel your account.

You will be able to stream movies and TV shows for as long as your promotional code balance lasts. We will remind you when the balance on your account is low. Once the balance is consumed, you will need to add either a gift card or payment method to your account to continue service. This may also have an effect on your billing date. To see your billing date, look at your Billing Details. Sign in to netflix.com/account, select Membership, then View payment history.

You can cancel your account at any time -- we'll let you continue streaming until the remaining value of your promotion is used up.

No. Promotional offers cannot be refunded. Once a promotion has been redeemed, there is no way to void the promotion and provide a refund.

Yes. The promotional offer needs to have a value greater than the current monthly charge.

You cannot redeem a promotional offer if your account is linked to a Netflix-included package. You can apply this promotional offer to a new or different Netflix account.

You cannot redeem a promotional offer if you are an extra member on an account. You can apply this promotional offer to a new or different Netflix account.

Note:Extra member accounts are not available in all countries.