Chromecast not showing up in Netflix

If your Chromecast is missing when you tap the Cast icon Chromecast Icon in Netflix, it usually means a connection problem is stopping your phone or tablet from finding your Chromecast. Follow the steps for your device to fix the problem.

Android phone or tablet

Reboot your Chromecast

  1. Unplug the power source from your Chromecast for 15 seconds.

  2. Plug it back in and allow Chromecast to reboot.

  3. Once your Chromecast is powered back on, try Netflix again.

Check your Chromecast's Wi-Fi network

  1. From your Android phone or tablet, open the Google Home app.

  2. From the Home tab, look for your Chromecast in the device list.

    • If your Chromecast is listed, it's on the same Wi-Fi as your phone or tablet.

    • If your Chromecast is not listed, it might be using a different Wi-Fi than your phone or tablet. For steps to fix this, go to the Google support site.

  3. Once your Chromecast is on the same Wi-Fi network as your phone or tablet, try Netflix again.

Turn on 'Use network information' setting

  1. On your Android phone or tablet, open the Settings app.

  2. Tap Google > Devices & sharing > Cast options.

  3. Turn on Use network information.

  4. Try Netflix again.

iPhone, iPad, or iPod touch

Reboot your Chromecast

  1. Unplug the power source from your Chromecast for 15 seconds.

  2. Plug it back in and allow Chromecast to reboot.

  3. Once your Chromecast is powered back on, try Netflix again.

Check your Chromecast's Wi-Fi network

  1. From your iPhone, iPad, or iPod touch, open the Google Home app.

  2. From the Home tab, look for your Chromecast in the device list.

    • If your Chromecast is listed, it's on the same Wi-Fi as your iPhone, iPad, or iPod touch.

    • If your Chromecast is not listed, it might be using a different Wi-Fi than your iPhone, iPad, or iPod touch. For steps to fix this, go to the Google support site.

  3. Once your Chromecast is on the same network as your iPhone, iPad, or iPod touch, try Netflix again.