Charged twice by Netflix

If you recently changed to a higher-priced plan or purchased an extra member slot, you could see multiple charges that month.

Changing to a higher-priced plan takes effect immediately so you can enjoy all of the added features. Your billing date may change based on the remaining balance of your last payment, or you may be charged a separate prorated amount for the balance, resulting in two Netflix charges in the same month.
When purchasing an extra member slot you will be charged a separate prorated amount for the first month, resulting in two Netflix charges in the same month.

If you're seeing multiple charges and it isn't due to one of the above, please contact us.