Townsmen - A Kingdom Rebuilt - Game Support

Build a medieval city, make smart financial decisions and do whatever it takes to keep your people happy. Who knew running a kingdom was so tough?

About the game

Platforms: Android phone or tablet and iPhone, iPad, or iPod touch

Game category: Simulation / Strategy

Number of players: Single player

Offline play: Yes

Cloud saves: No

This game doesn't use cloud saves. If you uninstall the game or play on a different device you'll start from the beginning.

Content rating: See the game in the Google Play Store or the App Store

Languages: Arabic, Chinese (Simplified), Chinese (Traditional), English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Russian, Spanish (Castilian), Spanish (Latin America), Swedish, Thai, Turkish

Developer: HandyGames

How to download

Requirements

To play, you’ll have to install the game on your device first. You need:

  • A compatible device:

    • Android phone or tablet running Android 8.0 or later

    • iPhone, iPad, or iPod touch running iOS/iPadOS 15 or later

  • An active Netflix subscription

  • An internet connection to download and install the game

  • Enough storage space on your device


Installation

Android phones & tablets

From the Netflix app

The Netflix app includes a Netflix Games row on the home screen and a Games tab at the bottom.

  1. From the home screen in the app, swipe down to find the Netflix Games row, or tap the Games tab.

  2. Tap on the game, and tap Get Game. The Play Store will open.

  3. Tap Install.

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  4. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen or in the app drawer.

  5. Choose your profile and start playing!


From the Play Store

You can also search for a game in the Google Play Store.

  1. Open the Play Store and search for the game by name or search for “Netflix games.”

  2. Select the game from the search results, and tap Install

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  3. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen or in the app drawer.

  4. If prompted, tap Continue and then sign in using the email address and the password of your Netflix account

  5. Choose your Netflix profile and start playing!


Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

iPhone, iPad & iPod touch

From the Netflix app

The Netflix app includes a Netflix Games row on the home screen.

  1. From the home screen, scroll down to find the Netflix Games row.

  2. Tap on the game, and tap Get Game. The App Store will open.

  3. Select Get or tap the Cloud icon.

  4. The game will download and install. When complete, choose Open.

    • After a game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen.

  5. The game will launch using the primary profile in the account. Tap the Profile icon in the game if you'd like to change to a different one and start playing!


From the App Store

You can also search for a game in the App Store.

  1. Open the App Store  and search for the game by name or search “Netflix games.”

  2. Select the game from the search results, and select Get or tap the Cloud icon.

  3. The game will download and install. When complete, choose Open.

    • After the game is installed, you can find it under the Netflix Games row in the Netflix app. It may also be on your device's home screen. 

  4. If prompted to login, tap Next and then sign in using your Netflix account email address and the password. Select Log in.

  5. Choose your profile and start playing!


Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

Gameplay questions

Stuck in the game somewhere? Wondering how something works? Have questions about in-game settings? Here are answers to common gameplay questions.

Possible spoilers below.

How to connect a controller to play

Connect a wireless controller via Bluetooth to control your character. Once connected, you can use either on-screen controls or the controller.

While in game on the bottom left, tap Options > Controller to view button mapping.

How to construct buildings

In the bottom right corner, tap the icon of a hand holding a hammer. You can Build new buildings to help your town grow. Move the building to the location you want on the map by tapping the screen where you want to place it on, or by dragging it. The building can only be placed if it fits within the boundary; the green arrows and building will be lit up if it fits. Keep in mind, you won't be able to rotate or move a building after placing it.

I'm missing gold

When a building is being constructed, Gold will be spent automatically. If you don't have enough Gold to construct a building, the Gold will be subtracted automatically once you have enough of it. You can see how much a building costs on the Build screen.

Troubleshooting/Issues

Having a problem with the game? Here are fixes to try for common problems.

This game doesn't use cloud saves. If you uninstall the game or play on a different device you'll start from the beginning.

Game crashes, freezes, or stops responding

If your game stops working, won't respond, or closes suddenly:

Game performance or visual issues

If your game doesn't perform well, lags, or visually skips or stutters:

Game sound or volume issues

If you don't get any sound or the volume is too quiet:

  • Check your device's volume or sound settings. If your phone has a Silent or Do Not Disturb mode make sure it's off.

  • If the game has its own sound settings, check if they're on and turned up.

  • If your device is connected to a speaker or headphones using Bluetooth, try turning Bluetooth off and back on.

If the sound is choppy or stutters:

Game error message or code

If you get an NGP error, go to the matching article below for steps that fix the problem.

If you get a different error message or code, please contact us and let us know there's a problem.

Lost game progress or missing game items

If you lost game progress, your game save was reset, or are missing game items or currency:

  • If you uninstalled the game or reset the game data and the game doesn't have cloud saves, the game data was removed and can't be recovered.

  • If you didn't uninstall the game or reset the game data and are still having this issue, please contact us.

If the steps don't fix your issue or the issue returns after doing the steps, contact us for more help.

Not finding what you're looking for? Check our Netflix Games article. You can also always contact us.

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