Netflix says 'Your plan does not support streaming on this device.'

You can update your Android device's OS (operating system) from the Settings app. Visit Google's support site to get the exact steps or to troubleshoot an issue.

If you're on your Android phone or tablet, open the Netflix page in the Play Store, then tap Update.

You can also update the Netflix app with these steps:

1. Open the Play Store app. If you don't have it, you might need to fix an issue with the Play Store.

2. In the Search bar, type "Netflix."

3. In the list, tap the Netflix app. If you can't find the Netflix app, follow the steps in this article instead.

4. Tap Update. If you don't see this option, the app is already up to date.

You can update your iPhone or iPad to the latest available iOS or iPadOS version from the Settings app. Visit Apple's support site to get the exact steps or to troubleshoot an issue.

1. Go to the home screen, then tap App Store.

2. Tap Search, and enter "Netflix".

3. In the list, find and tap Netflix, then tap Update. You may need to enter your Apple ID password. If you forgot it, follow Apple's steps to reset it.

4. When the update is done, try Netflix again.

Go to Netflix supported browsers to update your web browser or get a different browser.

Use the links below to get steps to check for updates to your version of Windows, then try Netflix again.

• Windows 11

• Windows 10

1. From the taskbar or the Start menu, click Microsoft Store to open it.

2. Click More > Downloads and Updates.

3. To the right of Netflix, click Download.

4. When the update is finished, try Netflix again.

Use the links below to get steps to check for updates to your version of Windows, then try Netflix again.

• Windows 11

• Windows 10

Go to Netflix supported browsers to update your web browser or get a different browser.

Follow Apple's steps to install updates and upgrades for macOS, then try Netflix again.

You can update your Android device's OS (operating system) from the Settings app. Visit Google's support site to get the exact steps or to troubleshoot an issue.

If you're on your Android phone or tablet, open the Netflix page in the Play Store, then tap Update.

You can also update the Netflix app with these steps:

1. Open the Play Store app. If you don't have it, you might need to fix an issue with the Play Store.

2. In the Search bar, type "Netflix."

3. In the list, tap the Netflix app. If you can't find the Netflix app, follow the steps in this article instead.

4. Tap Update. If you don't see this option, the app is already up to date.

1. Open the App Store app.

2. At the top of the screen, select Purchased.

3. Select Netflix.

4. If an update is available, select Update. If no update is available, go to the next steps.

5. Try Netflix again.

1. Go to the home screen, then select Settings.

2. Select System > Software Updates > Update Software.

3. If available, select Download and Install. If you don't see this option your device is already up to date.

4. Try Netflix again.