How to use Netflix on your hotel TV

Use this article to learn about Netflix features on hotel TVs, and how to set up and sign out of your account.

Netflix Features
Set Up Netflix
Sign Out of Netflix

Netflix is available at select locations of many hotels, including:

  • Best Western Hotels

  • Four Seasons Hotels

  • Hilton Hotels

  • Hyatt Hotels

  • InterContinental Hotels

  • Marriott International Hotels

  • Starwood Hotels

  • Wyndham Hotels

Supported regions
Netflix is available in select hotels in the United States.

Navigation
On newer devices, you can browse through rows of movie and TV shows, including My List. Each row represents a category (such as comedies, dramas, TV shows) that we show you based on what you’ve watched.

Older devices may not have rows of movie categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Account security
All user information will be automatically cleared upon checkout. You can also clear your user information by signing out of the app.

Resolution
Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.

Subtitles & alternate audio
Learn how to use subtitles, closed captions, and alternate audio, which are available on many movies and TV shows. Many devices will let you customize the appearance of subtitles and captions. Older devices will display subtitles and captions in their default appearance or are not configured to display subtitles.

To access Netflix from your hotel TV, choose from the steps below.

Connect through the remote

  1. Press the Netflix button on the remote.

  2. From the Netflix home screen, select Sign In if you are a Netflix member.

  3. Use the on-screen keyboard to enter the email address that you use for Netflix and select Next.

  4. Use the on-screen keyboard to enter your Netflix password and select Next.

  5. Choose the profile you want to use.

Your device is now connected to your Netflix account.

Connect through the main menu

  1. On the remote, press Menu.

  2. Select Internet TV.

  3. Find the Netflix icon.

  4. With Netflix highlighted, select OK.

  5. From the Netflix Home screen, select Sign In.

  6. Use the on-screen keyboard to enter the email address you use for Netflix and select Next.

  7. Use the on-screen keyboard to enter your Netflix password and select Next.

  8. Choose the profile you want to use.

Your device is now connected to your Netflix account.

All user information will be automatically cleared upon checkout. You can also clear your user information by signing out of the app.

To sign out of your Netflix account:

  1. Begin from the Netflix Home screen.

  2. Find the Menu Row by scrolling up.

  3. On the right, select Settings gear icon .

  4. Select Sign out.

  5. Select Yes to confirm.