How do I adjust subtitles, captions and alternate audio on my device?

Netflix allows you to adjust subtitles, captions and alternate audio for various movies and TV shows.

Adjusting audio
Alternate audio changes the language of the content you stream or change your audio to 5.1 surround sound. These options are listed along with the subtitles and captions during playback or on the movie or TV show details page.

Adjusting subtitles and captions
Subtitles and captions are displayed in the lower part of the screen mirroring character dialogue or sound. To save or adjust your subtitles and captions settings, play a TV show or movie for at least 5 minutes with your preferences set. Not a fan of how the subtitles and captions look? We have made it possible for you to customize the appearance of Netflix subtitles and captions which will change the look of subtitles and captions on many Netflix ready devices. Note: Customizing subtitles and captions for Apple TV and iOS devices must be done on the actual device, not the website. For detailed instructions for Apple TV and iOS follow the steps for the device you're on below.

Choose your device from below for detailed instructions on how to adjust these features:

PS4

To adjust subtitles and alternate audio in the Netflix application on your PlayStation 4:

  1. Launch the Netflix application.
  2. Begin playback of your selected title.
  3. During playback, press Down to access Audio & Subtitles.
  4. Highlight Audio & Subtitles and press X.
  5. Select your desired Audio & Subtitles options.

PS3

To adjust subtitles and alternate audio in the Netflix application on your PlayStation 3:

  1. Launch the Netflix application.
  2. Begin playback of your selected title.
  3. During playback, press Down to access Audio & Subtitles.
  4. Highlight Audio & Subtitles and press X.
  5. Select your desired Audio & Subtitles options.

Wii

To adjust subtitles and alternate audio in the Netflix channel on your Nintendo Wii:

  1. Launch the Netflix channel.
  2. Select a movie or TV show using the A button.
  3. From the description page, click the Dialog button () on the right side of the screen.
  4. Select your preferred audio or subtitle options.
  5. Click play to resume watching.

Wii U

To adjust subtitles and alternate audio in the Netflix channel on your Nintendo Wii:

  1. Launch the Netflix channel.
  2. Begin playback of your selected title.
  3. During playback, using the GamePad, select the Dialog button () button at the bottom right of the screen.
  4. Select your preferred audio or subtitle options.
  5. Press X to resume playback

Xbox One

To adjust subtitles and alternate audio in the Netflix app on your Xbox One:

  1. Launch the Netflix application.
  2. Begin playback of your selected title.
  3. During playback, press Down to access Audio & Subtitles.
  4. Highlight Audio & Subtitles and press A.
  5. Select your desired Audio & Subtitles options.

If you've turned off subtitles in the Netflix app and are still seeing subtitles, it's likely that subtitles are still adjustd on your Xbox One. To disable them:

  1. Select Settings.
  2. Select Closed Captioning.
  3. Select Closed Captioning Off.
  4. Save your settings and exit, then try watching your movie or TV show again in the Netflix app.

Xbox 360

To adjust subtitles and alternate audio in the Netflix app on your Xbox 360:

  1. Launch the Netflix application.
  2. Begin playback of your selected title.
  3. During playback, press Down to access Audio & Subtitles.
  4. Highlight Audio & Subtitles and press A.
  5. Select your desired Audio & Subtitles options.

If you've turned off subtitles in the Netflix app and are still seeing subtitles, it's likely that subtitles are adjustd on your Xbox 360 itself. To disable them:

  1. Select Settings.
  2. Select System.
  3. Select Console Settings.
  4. Select Display.
  5. Select Closed Captioning.
  6. Select Off.
  7. Save your settings and exit, then try watching your movie or TV show again in the Netflix app.

Mac/PC

To adjust subtitles and alternate audio in the Silverlight movie player:

  1. Select a movie or TV show.
  2. During playback, move your mouse over the screen.
  3. Click the Dialog icon ().
  4. Select your preferred audio or subtitle options.

NOOK

To adjust subtitles and alternate audio on your NOOK:

  1. Select a movie or TV show.
  2. During playback, tap anywhere on the screen.
  3. Select the Dialog button ().
  4. Select your preferred audio or subtitle options.
  5. Tap Done to resume playback.

Android Devices

Android devices that support streaming Netflix also support subtitles. A list of supported devices can be found on Google's support site for Android. To adjust subtitles and alternate audio on your Android device:

  1. Select a movie or TV show.
  2. During playback, tap anywhere on the screen.
  3. Select the Dialog button () in the upper right corner.
  4. Select your preferred audio or subtitle options.
  5. Tap Done to resume playback.

iPad, iPhone, iPod touch

Note: Subtitles and captions on iOS devices can be customized from within the Settings menu in iOS.

To adjust subtitles and alternate audio on your iPad, iPhone, or iPod Touch:

  1. During playback, tap anywhere on the screen.
  2. Select the Dialog button() in the upper right corner.
  3. Select your preferred audio or subtitle options.
  4. Tap Done.

Subtitles settings may be impacted by the device settings. You can change these options by:
  1. Select Settings
  2. Select General
  3. Select Accessibility
  4. Select Subtitles & Captioning
  5. Select Style
  6. Select your preferred styling.

adjust and customize subtitles and closed captions:

Closed Captions + SDH must be adjustd from the iPad, iPhone or iPod Touch menu under Settings > General > Accessibility > Closed Captions + SDH before they can be adjustd in the Netflix app.

You can then customize the appearance of subtitles and closed captions on your iOS device by going to Settings > General > Accessibility > Subtitles and Captioning > Style. To ensure Netflix displays your new customized subtitles, make sure Video Override is turned off from within font, size, color, and opacity.

Apple TV

Enabling subtitles and Closed Captions + SDH on Apple TV devices will require that you have Software Version 5.0 or higher installed on the device.

To adjust subtitles and alternate audio while streaming on your Apple TV:

  1. Hold down the center button on your Apple TV remote.
  2. Select your preferred audio or subtitle language options.

To adjust Closed Captions + SDH while streaming on your Apple TV:

  1. Hold down the center button on your Apple TV remote.
  2. Select your preferred Closed Caption + SDH options.

adjust and customize subtitles and closed captions:

Closed Captions + SDH must be adjustd from the Apple TV menu under Settings > General > Accessibility > Closed Captions + SDH before they can be adjustd in the Netflix app.

You can then customize the appearance of subtitles and closed captions on the Apple TV under Settings > General > Accessibility > Subtitles and Captioning > Style.

Google TV

To adjust subtitles and alternate audio on your Google TV:

  1. Select a movie or TV show.
  2. Select Audio & Subtitles.
  3. Select your preferred audio or subtitle options.
  4. Select Play.

Google Chromecast

Subtitles must be adjustd from the device that you're using with your Chromecast.

To adjust subtitles and alternate audio from your Android or Apple iOS device:

  1. During playback, tap anywhere on the screen.
  2. Select the Dialog button().
  3. Select your preferred audio or subtitle options.
  4. Tap Done.

Roku

To adjust subtitles and alternate audio on your Roku:

  1. Select a movie or TV show.
  2. Select Audio & Subtitles from the description page.
  3. Select your preferred audio or subtitle options.
  4. Press the Back button to return to the description page.
  5. Select Play.

On newer Roku devices, Audio & Subtitles options are accessible during playback:

  1. Play a movie or TV show.
  2. During playback, press the Down arrow.
  3. Select Audio & Subtitles.
  4. Select your preferred audio or subtitle options.

Most Blu-ray players, Digital TVs, and Set-top boxes

To adjust subtitles on most Blu-ray players, digital TV's, and streaming media players:

  1. Launch the Netflix application.
  2. Select the movie or TV show you want to play.
  3. Select Audio & Subtitles from the options panel.
  4. Select your preferred audio or subtitle options.
  5. Press Back to return to the options panel.
  6. Select Play.

Note: If you are unable to complete the steps above, subtitles are not supported on your device.

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