Netflix says 'Sorry, we had trouble logging you in. Request Failed: Unauthorized (401).'
If you see an error that says
Sorry, we had trouble logging you in. Request Failed: Unauthorized (401)
It typically points to a software or Internet connectivity problem that is keeping your Apple TV 4 or Apple TV 4K from connecting to the Netflix service. Follow the troubleshooting steps below to resolve the issue.
Reinstall the Netflix app
Delete Netflix
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On the Apple TV home screen, highlight the Netflix app.
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Press and hold the center of your remote's touch surface or clickpad ring until the Netflix app starts to wiggle.
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Press the Play/Pause button to delete the app.
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Select Delete to confirm.
Reinstall Netflix
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On the Apple TV home screen, open the App Store.
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Search for "Netflix" to find the app, then select Install.
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Try Netflix again.