Netflix says 'The Netflix app cannot be started. (15003)'

If you see an error that says

The Netflix app cannot be started. Try to start it again. (15003)

It typically indicates that the Netflix app requires an update. Follow the troubleshooting steps below to resolve the issue.

Update the Netflix app
  1. From your Android phone or tablet, open the Netflix page in the Play Store.

  2. Tap Update.

Note: If you don't see this option, your app is already up to date.

Troubleshooting

If these steps did not resolve your issue, the current version of the Netflix app may not be compatible with your Android version. Follow these steps to resolve the issue.

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