Responsible Vulnerability Disclosure

We believe that responsible security research and disclosure help us continually improve how we keep our members, partners, and employees secure. Please report potential security vulnerabilities to us via our HackerOne bug bounty program.

If you are a Netflix member and have questions concerning fraud or malware, please see the following support pages:

• Account fraud or unauthorized charges: Unrecognized or unauthorized charges from Netflix

• Potential malware or computer viruses: I'm getting ads or pop-ups while watching Netflix on my computer.

If you are a customer seeking information on your account, billing, or site content, please reach out to customer support via phone or live chat.

Security Researcher Hall of Fame

Netflix would like to thank the following researchers for participating in our responsible disclosure program.

Participating security researchers

For a full and up-to-date list of contributing security researchers, please see the HackerOne Netflix Hall of Fame page.