Using Netflix on your TiVo

Welcome to Netflix on your TiVo! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features
Set up Netflix
Sign out of Netflix
Netflix in Ultra HD

Netflix is available on many TiVo models. Netflix streaming features on supported devices include:

Supported Regions
Netflix is available worldwide, and most devices will work wherever Netflix is available, though some older devices will only work in the country where they were purchased. See our Supported Region Map for details. If you are considering purchasing a new device, check with the manufacturer to see if it supports Netflix in your region.

Older devices may ask you to go to netflix.com/activate to set up your device. These devices only support Netflix in the US and Canada.

Navigation
On most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution
Most devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our internet connection speed recommendations for more information).

Subtitles & Alternate Audio
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles and captions. Devices that do not support customization will display subtitles and captions in their default appearance or are not configured to display subtitles.

Parental Controls
Netflix allows you to set parental controls on individual profiles.

The chart below describes the features available on supported TiVo devices.

Model

Supported Regions

Resolution

Subtitles & Audio

TiVo HD

United States

720p

None Available

TiVo HD XL

United States

720p

None Available

TiVo Premiere

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

TiVo Premiere XL

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

TiVo Premiere XL4

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

TiVo Mini

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

TiVo Roamio

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

TiVo Roamio Plus

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

TiVo Roamio Pro

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

TiVo BOLT

United States

4K

Subtitles, Alternate Audio, 5.1 Surround Sound

Atlantic Broadband - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Blue Ridge Communication - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Cable One - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

GCI - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Grande - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Mediacom - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Midcontinent Communications - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

RCN - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Suddenlink - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Wave Communication - TiVo

United States

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

To connect your TiVo to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

Series3 (HD, HD XL)

Note:
Before connecting TiVo to your Netflix account, you must enable video downloads in the account settings on the TiVo website.
  1. Press the TiVo button on your remote to access TiVo Central.

  2. Select Find TV, Movies, & Videos.

  3. Select Netflix.

  4. Select Sign In.​

  5. Enter your Netflix email address and password.

  6. Select Continue.

Your device is now connected to your Netflix account. Enjoy!

Series4 (Premiere, Premiere XL, Premiere XL4, Mini)

  1. Press the TiVo button on your remote to access TiVo Central.

  2. Select Find TV, Movies, & Videos.

  3. Select Netflix.

  4. Select Sign In.​

  5. Enter your Netflix email address and password.

  6. Select Continue.

Your device is now connected to your Netflix account. Enjoy!

Roamio

  1. Press the TiVo button on your remote to access TiVo Central.

  2. Select Find TV, Movies, & Videos.

  3. Select Netflix.

  4. Select Sign In.​

  5. Enter your Netflix email address and password.

  6. Select Continue.

Your device is now connected to your Netflix account. Enjoy!

BOLT

  1. Press the TiVo button on your remote to access TiVo Central.

  2. Select Find TV, Movies, & Videos.

  3. Select Netflix.

  4. Select Sign In.​

  5. Enter your Netflix email address and password.

  6. Select Continue.

Your device is now connected to your Netflix account. Enjoy!

Atlantic Broadband - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 824 on your TV.

  2. Once on Channel 824, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Blue Ridge Communication - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 594 on your TV.

  2. Once on Channel 594, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Cable One - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 558 on your TV.

  2. Once on Channel 558, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

GCI - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 555 on your TV.

  2. Once on Channel 555, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Grande - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 399 on your TV.

  2. Once on Channel 399, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Mediacom - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 499 on your TV.

  2. Once on Channel 499, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Midcontinent Communications - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 493 on your TV.

  2. Once on Channel 493, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

RCN - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 450 or Channel 750 on your TV.

  2. Once on Channel 450 or Channel 750, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Suddenlink - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 3000 on your TV.

  2. Once on Channel 3000, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Wave Communication - TiVo

Connect from the Home Screen

  1. Press the Home button on your TiVo remote.

  2. Select Apps & Games.

  3. Select TV & Movies.

  4. Select Netflix.

  5. Select Sign In on the Netflix home screen.

  6. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Connect from the Channel Lineup

  1. Use your remote to navigate to Channel 697 or Channel 999 on your TV.

  2. Once on Channel 697 or Channel 999, select OK to launch the Netflix app.

  3. Select Sign In on the Netflix home screen.

  4. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

To sign out of the Netflix account on your device, follow the steps below.

Series3 (HD, HD XL)

  1. From the TiVo home screen, go to TiVo Central.

  2. Select Settings & Messages.

  3. Select Account & System Info.

  4. Select Netflix Account Info.

  5. Select Deactivate this device.

Series4 (Premiere, Premiere XL, Premiere XL4, Mini)

  1. From the TiVo home screen, go to TiVo Central.

  2. Select Settings & Messages.

  3. Select Help.

  4. Select Account & System info.

  5. Select Video Provider Accounts.

  6. Select Netflix Account Information.

  7. Select Deactivate this device.

Roamio

  1. From the TiVo home screen, go to TiVo Central.

  2. Select Settings & Messages.

  3. Select Account & System Info.

  4. Select Video Provider Accounts.

  5. Select Netflix Account Management.

  6. Select Deactivate this device.

BOLT

  1. From the TiVo home screen, go to TiVo Central.

  2. Select Settings & Messages.

  3. Select Help.

  4. Select Account & System info.

  5. Select Video Provider Accounts.

  6. Select Netflix Account information.

  7. Select Deactivate this device.

All other supported TiVo models

  1. From the TiVo home screen, go to TiVo Central.

  2. Select Settings & Messages.

  3. Select Account & System info.

  4. Select Netflix Account information.

  5. Select Deactivate this device.

Netflix is available in Ultra HD on select TiVo streaming media players. To stream in Ultra HD, you will need:

  • A 2014 or newer Ultra HD TV with the Netflix app, connected to your TiVo via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A plan that supports streaming in Ultra HD. You can check which plan you're currently on at netflix.com/ChangePlan.

  • A steady internet connection speed of 25 megabits per second or higher.

  • Streaming quality set to High or Auto. More information about video quality settings can be found in our playback settings article.

The following TiVo models currently support Netflix in Ultra HD:

  • BOLT

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